My girlfriend and I stayed in the Riad El Aissi for one night during a two week trip around Morocco. We both agree that the Riad El Aissi was our least favorite hotel of the 8 hotels we stayed in during this trip. The setting, I will admit, is beautiful. The riad is set in the midst of a working citrus orchid, and there are orange and banana trees throughout the property. Although the *grounds* of the riad are five-star, the rooms are two-star at best. Our room was obviously a former converted storage shed on the main farm, and it looked like it had not been updated in about 20 years. A single frayed tapestry was hung haphazardly on the cracked plaster wall, a small broken tv was perched atop a mini-fridge that was not plugged in--and these were the "nice" appointments of the room! The bathroom was cavernous, but in a very poor state of repair (broken bulbs, etc.). The shower reminded me of a prison shower or a low-class gym shower (complete with a plastic bucket in the middle of the shower, for no apparent reason). Although not immaculate by any means, I'd say the bathroom and bedroom were clean enough. Dinner was included in the room price, and it was not bad, but nowhere near the nicest meal of the trip. The wifi internet was free, but only worked inside the dining room of the hotel. All in all, a pretty mediocre hotel, with a bad location (very far away from central Taroudant). Unless the charm of being in a farm is an unescapable draw to you, I'd say you can do far better elsewhere. . .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 August 2011
We are sorry that your stay with us didn’t satisfy you. It’s true that Riad El Aissi is 3 kilometers from Taroudant and is located in the middle of a farm of 19 hectares of citrus and banana trees. Our style and the "charm" of our establishment, is mostly based on nature, tranquility and authenticity (the Riad and its pieces date from decades ago, designed and built to the taste of the former Pasha). Riad El Aissi is certainly an inn 2 stars and try to best meet the needs of our customers while remaining competitive and therefore, without increasing the price and without becoming a 5 stars. We are located in a dry region; every shower that we make is a tree that we could water it. Water heaters operate on solar power and we must let the water run a while before it becomes hot. We have, at the suggestion of customers embarrassed to waste water, buckets so that the past water can be used by us for other uses. Our equipment sometimes falls down and we are happy to provide our guests for any claim that all the material available to be functional. We try best to be closest to our guests and have the best value in the region. That said, a dissatisfied guest remains, in any case, a dissatisfied guest. We hope, with great pleasure, to see you again for a longer stay, so we could satisfy you and make you feel the peace that we are trying to preserve.
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Yours sincerely, Riad El Aissi.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC