I've travelled to Mombasa on numerous occassions, lived in Nairobi for a year and wanted to show my partner just why I loved it. We were both financially constrained so decided to go with African Safari Club as they seemed to do some excellent last minute deals. I remember when I was younger (10+ years ago) going with my parents and having a really good holiday there, with it being busy and there being lots of activities going on so thought we'd try it again! BIGGGGGGGGGG MISTAKE! I can't even bear to list everything that was wrong, but the major issue was the air con. The hotel was practically empty and we were placed in a room without air conditioning - when we asked to be moved to a room with it, they wanted an extra 200 euros a week!!!!!!!! an extra 400 euros in total :-o !! could not believe it and definitely could not afford it! Instead we had to soak towels in the horrible saltwater shower and sleep underneath them. Awful, awful, awful. It was so hot. I have stayed in a wooden hut on the beach in Zanzibar before with no running water and that was luxury compared to this awful hotel.

I could go on and on, but I don't want to bore people as I can imagine anyone who is on this page will get the drift :)

I have just read through all the terrible complaints ans I AGREE, these people are not lying! EVERYTHING they say is true!
Im happy to find out today, that African Safari Club have ceased trading! That will save us poor people from putting ourselves in a potentially dangerours situation!
I feel sorry for the staff though who were not paid their wages, and demoralised by their peers. Jobs are hard to find for them, and they have families to feed and clothe just like we do. My heart goes out to them.
If your going to Mombasa please stay at Whitesands hotel its 5 star and fab! Your wishes are put first by this hotel, but i doubt you wil have to ask for anything they are so good.

When we arrived we were shown to our sea view room that had spectacular views of the Indian ocean, the room was basic but reasonably clean. We paid for the safe in room that was large enough to fit a big camera or small note book in the price was 2.5 Euro per day, also the rooms have a ceiling fan. If you tip the room cleaner man at the start you will get more clean towels ( the towels have seen better days) and sheets, you can ask for a fridge
There is no internet at the hotel but 5 minutes away in shanzu ther are internet cafés, you can also access the web at other ASC hotels that were you can use the facilities.. Also here you can change money from various outlets, the rate was from 126 to 130 to the pound.
I would advise taking torches as power cuts are frequent and when the power goes there is no water, we filled our old drinking water bottles with tap water and used them to wash with when the power was out. I even filled a larger bottle with pool water to flush the toilet a few times, he hotel does not have a generator.
I would advise booking B&B and paying for evening meal on a day by day basis as its only 6 euros and you can eat as much as you like. The food was OK we and our friends never got ill during the stay, at breakfast you could order eggs cooked to your requirement.
There are two swimming pools that at times are very quiet, no hassle getting a sun bed. Lunch is available by the pool from a basic menu for just a few pounds.
For what we paid I couldn't have expected anything better than what we got, its not the Ritz but every effort was made by the staff to make our stay wonderful.
We booked a 3 day 2 night safari to Voi lodge and Kilimanjaro camp and booked with ,Calamari
it was truly brilliant. Prices can be haggled a bit but we paid £230 each.
It was nice to have a full massage after the Safri and we went to Villa 9 Salon were we paid less than £5.00, the staff were genuine and friendly.
All in all an excellent holiday.

We had a room overlooking the beach and the Indian Ocean- fabulous! Monkeys were a bit of a nuisance, but bearable. Food was very samey but mostly quite edible, usually plenty of fruit ( if the monkeys didn't pinch it off your plate!). We had a 3-night, 4-day safari which was very good - visited Tsavo East, Tsavo West and Amboseli game parks- ride was a bit rough- but we saw LOADS of wildlife!! Hotel was OK. Some power cuts, which meant no water for shower or toilet, which was a bit inconvenient, but heck, you're in a Third World country. All the staff were very nice, all very cheerful ( surprising as we heard that they were having trouble getting paid). All in all a great experience and one we wouldn't mind repeating.