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Colmar Tropicale, Berjaya Hills - Malaysia: Traveller Reviews

4.0 of 5
KM48, Persimpangan Bertingkat Lebuhraya Karak | Bukit Tinggi, Bentung 28750, Malaysia
Hotel amenities
Colmar Tropicale, Berjaya Hills - Malaysia
Ranked #2 of 2 hotels in Bentung
2.5 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • HOT WATER(3)
  • Japanese Tea House(3)
  • Kuala Lumpur(3)
  • Rabbit farm(3)
  • Star hotel(3)
Traveller rating
    4
    22
    32
    33
    41
Only show reviews for Family (45) | Couples (50) | Business (8)
Date Rating
Putrajaya, Malaysia
2 reviews
“Poor Customer Service, Smelly Room”
2 of 5 stars Reviewed 7 February 2012

We stayed there last week for 3 days and 2 nights. Our room was at level minus one. The parking lot and the corridor to the room had an odd smell of dampness. The air in the room reeked of VOC (volatile organic compound), probably because it was newly painted or something. It was really bad to the extent that we had to leave the windows open day and night. The shower was not working properly. The mosquito/insect screen had large tears. One of the shops wrongly charged me (over charged) for some items I bought but the next day when I noticed, they refused to return the difference and said I had to deal directly with the cashier who wrongly charged me, who was not on duty that day. The French design, the rabbit farm, the Japanese village are nice places to visit but I do not recommend overnight stay.

  • Stayed February 2012, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask alina_019820 about Colmar Tropicale, Berjaya Hills - Malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melaka, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellent Family Getaway”
5 of 5 stars Reviewed 6 February 2012

Really a good family getaway. Beautiful place. Your kids will love it. The 3 bedrooms suite is awesome. My kids love it very much. You just need a night stay there. Nearby attractions are also great. There are even donkeys and deers at the Rabbit Farm. Japanese village is nice too.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AidaBahari about Colmar Tropicale, Berjaya Hills - Malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“overrated”
2 of 5 stars Reviewed 6 February 2012

went with a friend on 5/2 - 6/2/2012. The hotel service was lousy.Waited for more than 2 hrs just for the bath towel and made 5 phone calls for that. Called room service number but it was never been picked up. Restaurant nearby was too small to accommodate the crowd and we ended up called the room service for dinner. Another horrible experience, had breakfast with table that was full with used plate n cups.

Very disappointed with the service. The only thing we like about the hotel is the room.

  • Stayed February 2012, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Syura A about Colmar Tropicale, Berjaya Hills - Malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“a taste of France”
4 of 5 stars Reviewed 31 January 2012

i've always wanted to visit this place when i saw the pictures. it's pretty cool actually, the villas, designs i haven't seen anywhere. I've had a very hard time trying to figure out how to go there from KL so i'm gonna share to you some ways.

1. using the Berjaya hills shuttle bus: this was my first option. how to book- visit this website http://www.colmartropicale.com.my . fare is 55ringgit for adult 2 way. the problem i encounter is, when you book for a shuttle bus they want you to fill up the credit card authorization form and send them a FRONT AND BACK COPY OF you credit card which i think is not safe. you can also deposit the payment to their Maybank account but theres a SGD30 charge for that.

2. you can take a cab from KL, i found this cab driver's number online. he charged us 250 ringgit for the whole trip.

i suggest that you go there early morning so it won't be too hot. you can see genting highlands from there. there's an entrance fee of 20 ringgit.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nagaraya n about Colmar Tropicale, Berjaya Hills - Malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disappointed!”
2 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I booked 3 nights after browsing their website, which looks really good.

The disappointment started the moment we drove into the car park (full of bats). We proceeded to check at the lobby (simply decorated) and the place was run down.

The moment we entered our room, I immediately felt cheated by the photos shown on their Web site. It is not clean and it was barely furnish.

We check-out next day instead of staying for 3 nights!

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask I_Hate_Screen_Name about Colmar Tropicale, Berjaya Hills - Malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Colmar Tropicale, Berjaya Hills - Malaysia

KM48, Persimpangan Bertingkat Lebuhraya Karak | Bukit Tinggi, Bentung 28750, Malaysia
Price range (per night):* 34 AUD - 51 AUD

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