Just returned from a 7 day AI holiday at the Hotel Real. Holidayed with my husband and elderly parents. Yes there was dirty carpets and some of the bar staff looked like they'd rather not be there, especially Jose (temp staff) who took it upon himself to wave a scissors in front of us 7 hours before we departed just so he could cut off our AI bracelets, very unprofesional and not a very nice man. On a plus side, the excellent dining room manager Francheso took matters in hand and showed us excellent customer service. A truely valued member of staff who coudnt do enough for us and made us feel welcome, an asset to the hotel. The receptionist Marcia welcomed us when we arrived at 10.30pm and made us feel right at home. On the whole the hotel is in an excellent position and idealic views. Yes there is seaweed but it is the sea after all. I snorkelled all day every day and the water was crystal clear. The beach is small but this is a bonus as it felt like our own secluded bay. The food was fine, we all ate well every day with a variety of different foods, fruit, salad and drinks. The entertainment was ok and the animation guy along with the quiz master was brilliant. There is a mixture of nationalities but this didnt stop us all conversing and everyone was lovely. The hotel is in a perfect spot and with a bit of tlc and the excellent Franchesco running things, this could be a gem. Will definately return next year. Excellent value for money. We rented a car and the hotel was centre to everything. All the major areas, Ibiza Town, Hippy market etc was only a stone throw away by car.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC