This hotel is easy to find and to get in/out of IF you know the area. To get to the hotel, take the SOUTH EXIT from Shinjuku Station and walk towards the Washington Hotel. After you pass, two Family Marts, you will see the Washington Hotel and a sign for a "Mini-Stop" conviniency store. Turn right, on the next alley and keep walking past the vending machines until you see the side entrance for Sun Members on your right.
The room IS small, but that is a common thing for any hotel room in that area or in Japan for that matter. Even though the room was small, it was very well laid-out with a window in the middle of the room. So, I never felt cramped in there. Everything had its place. I had enough space to workout in my room and layout and do situps on the floor (I'm 5'11") and was VERY comfortable in the tub which was very deep. There was a closet which was "spacious" for hotel standards and compared to the overall size of the room.
Amenities included Free high-speed internet, complementary iron (if you need to iron out your wrinkled clothes) and complementary tea and toiletries. For you convinience, there was a very detailed list of items available for rental should you decided not to bring with you or simply forgot. For example: laptop - 1000 yen/day; printer - 1000 yen/day; umbrella - 500 yen/day.
The breakfast buffet which was included with each night was DELICIOUS. There were many items and everything was very fresh. The only thing though although there were many items available to eat, they were the same items everyday. So, nothing new was introduced while I was there. This wasn't a problem for me AT ALL, but for those people who like to have different choices everyday, I can see how that could be problematic. In my opinion for the price I paid (52000 yen for 8 nights) I wasn't complaining. I think compared to other hotels in the area (i've stayed at two other hotels in the area) it was a bargain just to have the breakfast included, let alone all the value you get for your money.
The staff was very helpful and friendly. They tried their best to speak English even though many of them don't speak it. I suggest bringing a Japanese/English phrase book. or if you are ordering or asking for help from your room, use Google translate.
If you are going to Tokyo, Shinjuku is the best area to stay. It's easy to get to from both Narita and Haneda. Also, Shinjuku has everything you need and more. Moreover, is just steps from Harajuku (about two train stops), Shibuya (about three train stops) and Ropponggi (about five train stops). And in this area, I firmly believe if you want to stay at a proper hotel (not a capsule where you have to check out every day and you are no comfortable nor have a private space of your own) this is the best choice and the best value for your money.
