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Grand Arc Hanzomon: Traveller Reviews

3.5 of 5
1-1 Hayabusacho, Chiyoda, Tokyo Prefecture 102-0092, Japan
Hotel amenities
Grand Arc Hanzomon
Ranked #6 of 58 hotels in Chiyoda
4.5 of 5 stars 196 Reviews
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196 reviews from our community

What travellers say about this hotel
  • Imperial Palace(9)
  • Great view(6)
  • Free internet(4)
  • Very good(3)
  • Metro station(3)
Traveller rating
    110
    71
    10
    2
    3
Only show reviews for Family (13) | Couples (53) | Business (30)
Date Rating
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Nice Hotel, Not too $ for Tokyo”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

We had a really nice stay here. I think we stayed like 6 or 7 nights and really thought highly of the staff and the hotel itself. Everyone at the front desk spoke pretty good english (I speak no Japanese) and was really helpful with getting taxis, maps and directions, recommending restaurants and even making reservations for us. Really great service. Our room was a bit small by western standards, but good for Tokyo. Really clean, T.V, and you can rent a laptop from the front desk for about $10 a day. We found this very convenient and the Dell computer was in good condition and plenty fast, with internet connection in the room. They do have a few computers near the front desk guest can use for about $2 ever 15min. Never ate at any of the hotel restaurants, but try Standing Sushi just down the street. We ate there every day! It's like a chain sushi place but much cheaper than the sit down places and better then anything else we had (even better than the Tsukiji places.) Overall, a great choice if you're looking in the low $100 range.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sofia, Bulgaria
Senior Contributor
43 reviews 43 reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“There can be no "but" on this hotel!”
5 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

I read someting like .....good price "but"... a few reviews below and I directly stoped reading further.

The facts:
- I am paying 125 USD a night for a REALLY pleasant hotel in Tokyo (which is cheap even in poor dustly Sofia, Bulgaria!)
- right now I am sitting next to my window at the 9th floor, looking directly on to the Emperor's garden! How much better can be any location?!
- the room is small for Western Standards, but HELLOOOO, TOKYO?!
- everything is spotlessly clean, the service is immaculate, just as everywhere in Japan

Anything else BUT a 5* review of this hotel is a shame on the objectivity of the reviewer!
I love Tokyo exactly for the many places like this one! In New York you'd be spending 300 USD for a room like that, and you might even get bad service :-)

Price/Quality ratio: BEST IN THE WORLD!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“A perfect spot in Tokyo”
5 of 5 stars Reviewed 26 January 2012

I stayed at the Grand Arc from Jan 19 - Jan 24. I absolutely loved the hotel! My room on the 12th floor had a lovely view of the city and nearby gardens.

I checked in very late and they were expecting me, which was nice.

The room - small, but had everything you would need. Bed was extremely hard but AMAZINGLY comfy. At least to me! There was a decent tea service in the room as well as a fridge. The bathroom was small, but perfectly set up. The bathtub was very deep and welcome after a long day of walking.

The hotel provides all needed toiletries, including full size bottles of shampoo, conditioner and body wash. They also provide razors, brushes, combs, etc. There was a good vending machine on my floor for quick access to drinks.

I thought the room was very quiet and never heard my neighbors.

Tips - Hanzomon station is one short block away. Take exit 1 or 2, cross the street and the hotel is just on the next block. There are a lot of stairs and it was a bit hard dealing with luggage, but worth the savings on a cab.

Buy a Suica or Passmo pass for the subway as soon as you get there and then reload as you go! The Hanzomon line connects with many other lines in the city and takes you right to busy Shibuya - just five stops away.

I didn't find many restaurants near the hotel and didn't try the restaurants at the hotel, but there are two little quick markets that will do in a pinch.

Room Tip: High floor with a view!
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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anothermrsjohnson
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
“Couldn't have been more pleased!”
5 of 5 stars Reviewed 23 January 2012
6
people found this review helpful

My husband and I stayed at the Grand Arc for four nights in December 2011. We were extremely pleased in all regards.

First Impressions: Extremely clean, not-quite-luxury but close lobby and finishes, quick check-in (did not experience any communication issues though the helpful staff do not know much English beyond what is required for checking in and out)

The Room: We stayed on the 10th floor in room 1009. We loved our room and had a great view of the Imperial Palace and could see Tokyo Tower! Again, the room was spotless. The bathroom was fully stocked with toiletries (razor, toothbrush, shampoo, soap, etc.) and the toilet was of the fancy sort. Our room was made up each day and we had no issues. The bed (we did the room with the bed slightly larger than a twin/slightly smaller than a full American size) and slept comfortably. The bed was a little firm, but the space was not an issue (I am 5'8" and my husband has very broad shoulders and is 6'2"). There is a TV (virtually no English channels except for a watered-down BBC World News, but this was not a concern of ours) and a mini-fridge you can actually use to store your own food and drinks. It was a lovely home away from home!

The Location: We were so very pleased with the Hanzomon neighborhood. It was very high-end (not sure I have seen so many $100,000 cars in so few days in my life) and felt very clean and safe, though I would compare it to the Wall Street area of NYC: it pretty much empties out after work hours. I would also liken it to staying on Pennsylvania Ave. in DC, being just down the street from the National Diet Building. We were a 5 minute walk from the Hanzomon station, and 1-15 minute walk from a second station (forgetting the name). We had easy access to almost everywhere we wanted to go from those two lines.

The Food Situation: We had one of the continental breakfast options one morning and it was very good and was served on what seemed to be china (possibly a porcelain). We each had an English muffin with ham, a small fruit salad, a glass of fruit juice, a tea or coffee, and toasted raisin bread. It seemed small but filled us until lunch. It was a little pricey (I believe about $20) and so for the remaining three mornings we ventured a few blocks away to a Don Meister (I think that is right?) bakery and enjoyed delightful pastries for half the money. There was plenty of selection for us in the neighborhood, though everything was a 5-10 minute walk. Our favorite was a little place called Lush Kitchen, and is located on the same block and street as Don Meister (running perpendicular to the street the drive-in entrance to the hotel lobby). You can't go wrong here--the menu features pictures of pork potstickers and fried chicken. These were delicious, but everything coming out of the kitchen looked delicious. We also ate off the lunch menu, which was noodle bowls and was also quite good. It was also very affordable.

The Bottom Line: We are thrilled to have found such a quality hotel (I would say it is a very good business travel hotel, not quite luxury but close) at an exceptionally great price in a very nice neighborhood; we paid about $120 a night. I would not hesitate to stay here again or recommend it to virtually anyone.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“An ideal place to stay”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Like all Tokyo hotels the rooms are smaller than in most other places but we loved it. Our 10th floor room had views over the Imperial Palace Gardens and the Tokyo skyline including a perfect view of the Tokyo Tower. Free tours of the Palace and Gardens are available by pre-registering with the Palace and start a short distance from the hotel. Also in walking distance are the Modern Art Museum, the Arts and Craft Museum and Science and Technology Museum. There are several restaurants in the hotel and we enjoyed the food and service we received. Our room was very quiet and clean and had tea and coffee facilities with a small hot plate to heat the water. This was a little slower than a kettle but fine. The bed was against a wall which was a little inconvenient but it was one of the smallest and cheapest rooms. There was a fridge. Free internet access was wired and free enabling an excellent Skype connection. There was an excellent range of toiletries provided in the bathroom which had a power shower and bottom washing toilet. The staff were very helpful and even sent a book back to us which we had left in the room. We travelled from the airport on the Airport Limosine (coach) but the nearest drop off was at the Hotel Excelsior which is about 1 km away. We could have got a taxi but mistakenly attempted the metro assuming that, like London there would be escalators. As there were not this was a struggle with our cases. On our return to the pick up hotel we found it a straightforward walk along the street which took us 20 minutes with our wheeled cases. Briefly, a good value place to stay in a lovely location.

Room Tip: Better views the higher you go.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grand Arc Hanzomon

  • Grand Arc Hanzomon Chiyoda
Address: 1-1 Hayabusacho, Chiyoda, Tokyo Prefecture 102-0092, Japan
Price range (per night):* 96 AUD - 185 AUD

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