There are a lot of hotels that wow you with glamourous foyers, invisible edge pools and multiple dining choices.
The true measure in my eyes is the service culture - and FS Marunouchi has one of the best I've ever experienced.
It is clear the employees have pride in their hotel and so they should. The rooms are small in number but exceptional in standard. The single restaurant is simply outstanding so there is no need for a second one - full marks to Gerard's team.(although the breakfast music did make us try to pick the tune from pre 70's middle class America...)
Jonathon at Concierge is a great front man - by the time he's picked you up from the train and led you to your room you know the stay is looking good. He's funny, helpful and completely focused on what you want from Tokyo.
The rest of the team don't disappoint. They don't want you in the rain without an umbrella, in the lift unless they can press the floor button, on a lounge chair without at least a glass of water or on the subway without one of their own easy to follow printed maps. (and, yes, they will walk you to the station if your unsure)
This hotel does have other bonuses. (I almost feel like saying "but wait there's more...")
It's so central it could be nicknamed "Bullseye". On top of the main train station with it's underground shopping centre, the hotel is just minutes from the Ginza district, the Imperial Palace and gardens, a short 20 minute trek to the fish markets and in close proximity to the subway system.
My family think like I do, and it would seem like a lot of other reviews, this is a lay down choice for Tokyo. Well done FSM!!
- Also Known As:
- 4 Seasons Hotel Tokyo At Marunouchi
- Four Seasons Hotel Tokyo
- Four Seasons Chiyoda
- Four Seasons Tokyo
- Chiyoda Four Seasons
- Four Seasons Hotel Tokyo At Marunouchi Japan
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