Hi, we have just returned from a five night stay at this hotel and I would just like to warn any Irish or English people to stay away. The hotel is a very spainish hotel for spanish people... we did not feel in any way welcome to be there by the staff or the guests. The staff could bearly understand anything we were saying. The food was poor and again only tailored to the spainish. We paid extra for the buffet breakfast and ended up eating cereal and fruit (very limited fruit selection..was dry) every morning as the cooked food was horrible...didn't even have proper tea / butter (I know.. shocking, how did we manage). We always go for a nice hotel, not snobby or anything but like the staple things to be nice such as friendly staff, nice food, nice pool, clean rooms etc... but the staff were miserable but still expected to be tipped. The food was very poor, the rooms and hotel in general was shabby and smelled of varying odours (dust, damp etc). The hotel pictures shown are drastically exaggerated...the pool is very small (really disappointed when we seen this), they have a nice golf course with a pond (this was the only nice part to be brutally honest), the pond had alot of ducks, the ducks would go swimming in the kids pool also which some people found cute but was really disgusting as you could see or walk on 'duck poo' around the pool so they were definitely urinating in the pool. The hotel had a pool bar next to the pool that was never opened so you have to go up to the main lobby bar to get water / drink which was a real nuisance . They dont serve ice-cream / anything like it to help cool you off and the nearest shop is 15min walk away. A spanish wedding took place just below our balcony and very late into the night the hotel put on a firework display right outside our balcony...this may sound nice but we were sleeping (a child with us) and were rudely woken by extremely loud banging from the fire works..if we were elderly we would of had a heart attack..it frightened the life out of us and scared the child to bits. They didn't even have the courtesy to let us know they were going to do it. The hotel is a 15-20min walk to the beach which again is full of spanish, I didn't here one english word spoken, we felt so out of place there and stood out like sore thumbs being pale skinned. We really felt that we were not welcome in the hotel and surrounding restaurants/area... I would not recommend this hotel!
Hope this review prevents someone else from having a bad holiday.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC