During a recent trip to Brussels I stayed in this hotel for two nights in room number 5. I am sorry to say, it was one of the worst hotels I have ever stayed in my life. For 100 Euros a night this could not be more worse, a rip off indeed. The hotel was smelly so was the room smelling really bad. There was no refrigerator or minibar or the room looked anywhere close to the one shown on the web site. IT IS NOT RENOVATED, its a scam. The bed sheet, comforter and pillows were dirty and really really old. When I asked for another pillow, I was simply given a pillow from another room, clearly not washed. The room smelled of smoke and the towels used to its life. I hope this email is read by their upper management person of your hotel. STAY AWA FROM THIS HOTEL

This hotel looks fine on the outside and, in the first few days, seems to be fine indeed. After this time, however, you start to learn that this is a place that cuts corners. It may look modern and give the appearance of caring about your comfort, it simply does not. My feeling is that it survives because there are few options on the area and everyone is forced to stay there. The hotel staff seem friendly enough, but don't dare ask them for help or to clarify something (assuming you can actually find someone at reception). You will be met with deep sighs and the feeling that you are asking too much. The breakfast is boring and not particularly tasty (in a country where coffee seems to be taken seriously, how they can supply a cafeteria style machine and consider that a part of the "luxurious" breakfast is beyond me...). The room was small and comfortable enough, but was not cleaned well every day and God help you if somebody is staying in one of the smoking rooms nearby because your room will soon fill with the stench. On one occasion I discovered that the cleaning staff had smoked IN my room while they "cleaned" it! The amenities are sparse and consist of sachets of shampoo I wouldn't dare put on my body. The worst offense is the price of only 2 hours of internet access - 10Euros. Disgusting!