We used the Best Western shuttle to Alewife station and it was great. The walk is about 15 minutes and the shuttle driver was very friendly and accommodating taking us right away rather than having us wait, which saved us about 30 minutes. We also used it for transport to Tufts for graduation.
We found the Best Western management very helpful as we had a mixup on the reservation even though it was confirmed and they found us a place at the Sheraton, paid the cab both ways for the one night they were full. The cocktail lounge was nice, especially after the flight in, and the bartender we had knew how to make a drink and was helpful with suggestions for the North End.
The cafe was awesome, reminded us of Rome where we were last fall. It was open air, with European soccer on the TV, and a couple of locals sitting around.