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London Forum: Using a tep wireless pocket hotspot in and around London

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Silicon...
posts: 181
reviews: 4
 Using a tep wireless pocket hotspot in and around London 

As a Sprint subscriber, my mobile doesn't work outside the U.S. After considering various alternatives (such as dusting off my old Windows Mobile phone and renting a local SIM card), I decided to try a personal wi-fi hotspot for my recent trip to London and Maidenhead. (TripAdvisor post on using a portable wi-fi hotspot in Italy: tripadvisor.com/ShowTopic-g187791-i22-k47194… )

I placed an order over the web with tep wireless (formerly fonmigo) and crossed my fingers. Although you can have the hotspot delivered to your hotel, it seemed simplest to pick it up at Heathrow. A small zipper case holds the device, a microUSB cable, and a charging adapter. The instructions are fairly simple: turn it on, wait a minute or two until the radios are ready, then connect. Your data is protected with WPA-PSK encryption and an 8-digit key.

The slim Huawei E585 rested comfortably in my right front pocket, or on a counter in my hotel room where I generally kept it on the charger. I had a good enough signal for my needs under most circumstances, typically 3G or HSPA, but became disconnected a few times in the underground. It got a bit warm when it was struggling for a signal, so it might be best to turn it off on those occasions. I restarted the device about once a day when my phone or laptop had a problem connecting.

The price of miniaturization is reduced battery life, and the unit lasted about 5 hours on a charge with Exchange ActiveSync running and light web and navigation use. I didn't get a chance to test out Skype because for some reason my Skype credit wouldn't transfer to the Skype android app. The data allowance of 150MB a day was ample for mobile phone use, but felt a bit constraining for laptop use. For another $4 a day, you can double the allowance (due to "fair usage" restrictions, "unlimited" is not actually unlimited).

I dropped off the device at the airport on my way home (this requires a bit of a trek to the baggage claim area) and assuming it doesn't get lost, that's the end of the story. The rental period runs by the clock, so for 72 hours I required a 4 day rental. This turned out okay because the extra 150MB came in handy. All told, for $50, this was a great alternative to a local SIM card (or expensive roaming) and pricey hotel wi-fi.

Note: from double-checking a few facts for this review, I can see that tep is tweaking its policies and pricing (prices going down which is great, but "unlimited" data is more restricted). You'll need to check the details before you rent.

Edited: 26 September 2011, 6:16
20 replies
UK
posts: 24,305
reviews: 57
1. Re: Using a tep wireless pocket hotspot in and around London

Thanks, a very informative write up, hopefully will help out folks in future as data access question gets asked reasonably often and teh budget phones you can buy with PAYG dont cover that.

Dallas, Texas
posts: 1,802
reviews: 1
2. Re: Using a tep wireless pocket hotspot in and around London

http://www.tepwireless.com/

Steamboat...
posts: 739
reviews: 66
3. Re: Using a tep wireless pocket hotspot in and around London

Thanks for the review. I am planning to try this solution for our family trip in a couple of weeks and glad to hear about your positive experience.

Cheers

Winnipeg...
posts: 229
reviews: 13
4. Re: Using a tep wireless pocket hotspot in and around London

What an informative review! Thank you so much. I too, have made a few inquiries surfing around the web re: the TEP wireless for my trip to the UK and France next June, and have read a mixture of reviews. I have an iPhone and a laptop, and this sounds like the perfect gadget for all my needs.I have done the calculations and it is definitely a huge cost saver in comparison with the special rates my current wireless provider has quoted me for roaming in Europe.

Just a suggestion: you may also want to post your review in the Travel Gadget area of the forums as well as this one. There has been some talk there about the TEP wireless in the past.

Cheers!

Luxembourg
posts: 661
reviews: 348
5. Re: Using a tep wireless pocket hotspot in and around London

Thanks so much. You have added to the crowds knowledge for the future.

LON-SIN
posts: 5,835
reviews: 7
6. Re: Using a tep wireless pocket hotspot in and around London
Destination Expert   What's this?
for Singapore

If you have a slightly longer stay you can purchace (£69) the E585 (same as the one provided by TEP) from '3' mobile and it comes with 3Gb of data. These units are easily unlocked online so can be used with other providers and abroad. You can use upto 4 Wifi connected device with it at the same time. I use an unlocked one in the UK and when travelling.

Edited: 28 September 2011, 8:59
Houston...
posts: 1
7. Re: Using a tep wireless pocket hotspot in and around London

I rented one this week and it was a complete con ! Just buy your own unit ! I paid $50 extra for unlimited data only to run out of data after 3 days ! The top up fee was twice that of the network carrier, and I was charged a $80 penalty for exceeding my "unlimited" data.

I returned the unit back early and bought a unit myself that was cheaper than the rental, from the incompetent helpline staff to the misleading product, I really cannot say enough bad things about this service.

Avoid ! Just buy your own and save money and time !

Luxembourg
posts: 661
reviews: 348
8. Re: Using a tep wireless pocket hotspot in and around London

I have just returned from a four week trip to the UK and have found a solution that worked for my smart phone.

There is extreme competition in the UK for phone customers by the networks. Very unlike my home country Luxembourg. On this visit I was also looking for a solution for my daughter who is studying in England.

I visited the 3 network shop in the Kings Rd Chelsea. I found solutions for two phones.

My daughter has a legally unlocked (all smart phones are unlocked in Luxembourg even with a contract) iPhone 3GS, she bought a £1.99 sim card and a £15 top up. When topping up hold the line then you are given the opportunity to convert the £15 top up into 200? Talk minutes, 500? , SMSNot absolutely sure about her numbers? and MOT IMPORTANT all you can eat data. For 30 Days from then.Total cost£16.99. For the next 30 days all she has to do is buy a £15 top up and do the same.

I have a Legally unlocked iPhone 4. I bought a £15 top up from 3 (mini sim included) and did the same.

This situation may not last for ever as each network responds to competition in the market.

I hope this will help

London UK
posts: 2,171
reviews: 13
9. Re: Using a tep wireless pocket hotspot in and around London

That is a very informative report. However there are other options which are cheaper and possibly easier. Take an unlocked smart phone with you and buy a local UK Sim card with free minutes and 3G connections. You can then e-mail free from one of the many Wi-Fi hotspots in London. That is why so many coffee shops near to hotels are well used by hotel customers. If you have a laptop without Wi-Fi facility you could use your Bluetooth connection between your laptop and smart phone to latch onto the Wi-Fi hotspot and then send e-mails with attachments. If you have to phone home then a quick look around the phone shops and internet searches etc and you will find Sim card providers with call rates from a mobile in UK to the USA for as little as 1p a minute. Do not forget you do not pay to receive calls in the UK. All in all, using any of the above suggestions would have been cheaper than $50 over four days.

Boston...
posts: 1
10. Re: Using a tep wireless pocket hotspot in and around London

I agree with James W from Houston - I rented a unit from this company in Sept - and they are still claiming I owe them for a "lost" unit. They are completely unreliable and incompetent.

Be forewarned!!

Edited: 26 November 2011, 6:39
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