I would like to know if anyone has had any good dealing with bravo fly?
I made a booking from Sydney to Paris with them in May, everything was going well until I had to contact bravofly and their terrible customer service team. Seriously the worst lot of human beings t deal with, they have only one response, wait for an email from them, that's it, anything other than that and you just get abuse. All I needed to do was cancel and reschedule a flight due my partners fathers death. But instead of any sort of compassion all I received was a big screw you from bravofly. Refusal to assist, even the airline call centre was more help but could not actually do anything without approval from bravofly. I have subsequently missed my flights due to bravofly and don't think they will ever allow me to reschedule.
Just want to know if this is a scam so I can inform my credit card company to retrieve the refund?