Wow! Lots of fast replies. Here are all the details covering my wife's experience.
I checked one bag in my trip from Louisville, USA to Bangalore, India. I arrived in India, but I have still not received my luggage 13 days later. Records (BLREK24709) indicate that Air France lost the luggage between AF0017 and AF3830. Per Leslie Freeman of Delta Louisville, "Air France says that the baggage was not loaded on AF3830." Air France repeatedly lied and said that the luggage had been given to Emirates, but the records state Air France lost the luggage. Air France also repeatedly lied by denying the June strike which resulted in lost luggage for many. Delta and Air France personnel continue to tell me that I must seek reimbursement from Emirates. Given the facts stated above and given that the position of Emirates that they never had possession of the bag, I do not expect compensation to be forthcoming from Emirates. I will be working with the Department of Transportation and seeking legal action if I do not receive my baggage or compensation from Delta or Air France.
Flight Information
• Passenger: Paula Sue Turner
• 13June DL4071 Louisville to NYC-Kennedy
• 13June AF0017 NYC-Kennedy to Paris
• 14June AF3830 Paris to Dubai (Air France says that the baggage was not loaded on AF3830)
• 15June EK564 Dubai to Bangalore
Details
• Purchased ticket directly through Delta, $2,300.
• Original flight: 6/13/2013 Louisville – New York – Bangalore
• Got delayed on plane departing New York for 5 hours. Plane mechanical issues.
• Missed connecting flights & got re-routed through Dubai.
• Filled out Property Irregularity Report (PIR) upon arrival in Bangalore.
• Worked to retrieve luggage over 13 day trip in India. Many international calls to each airline.
• On return trip to US, worked with airport personnel in Bangalore, Paris & Louisville.
• Repeatedly lied to by Air France regarding the June 2013 strike.
• Air France does not scan luggage. Many passengers lost luggage due to strike.