On a cold March night, nothing was better than homemade clam chowder in a bread bowl. Tender clams in a creamy base with lots of potatoes, steaming hot in a freshly baked bread bowl. Filling and delicious. When then soup was gone, I kept tearing at the bowl with the left over chowder that soaked into it. Hearty and satisfying.... More

We visited Salem on a cold March afternoon and came across the steamed up windows at the New England Soup Factory. Upon entering we were greated by the outgoing owner. The soups are supurb! I had a Lobster soup and my girlfriend had the Italina Beef stew. Both were incredible! The Italian sandwich was also right up there. Highly recommended... More

New England Soup Factory was a terrific place. I had the corn chowder it was amazing. Service was great they give samples of soup. It is peacefull. I would recommend you go there

If you love soups, you can't go wrong with the New England Soup Factory. However, I can not understand how any establishment that serves food can say they do not have any butter. One of my favorite go-to comfort foods is a good bowl of soup with a quality bread and butter. They won't even sell it to you. So... More

The soup and sandwiches where very good. The chicken broth was excellent. A nice place to have bruch.

Vegan, vegetable, fish. Something for everyone. Sample before you choose. Comes with wonderful bread. Get a small salad for a side.

I love the Soup Factory! They're located right in the heart of downtown Salem with plenty of parking (unless you go close to Halloween- you won't find parking for anything during October). The service is great. They always offer you a free sample to help you decide. The soups are ever changing, and there's a great paragraph underneath each flavor... More

Just had the spicy tomato and rice with red chile peppers. I added the motza ball for a delicious lunch! Love all tr different soups.

Had the corn and clam chowder with the Hamlet sandwich. It was really tasty and would recommend to anyone. Tried a couple of the other soups before deciding on my final choice and they were also very good. Staff behind the counter were efficient and helpful.