You know what? .....You are absolutely right . I am in Australia right now and am aware of this problem and am onto it now. I have been working on improving our service and it is ongoing. Please come again and watch the improvement. Thank you for giving me a nudge to get onto it again though. I am in... More

Thank you so much for your review on The Glass House. You came when I was in Sydney so that is even better that you enjoyed your experience and most of all our food and drinks . We welcome you back anytime and next time, make yourself known to me.... best wishes. More

thank you very much for your review. It was wonderful to read that you enjoyed our coffee and I hope to be able to speed up the service a bit more for this year. Come again soon. More

It's a pity you didn' t try our coffee as you would have found that it is better than any coffee you will find in Melbourne!! In fact the price of it reflects the fact that the coffee is imported, from Australia and not Bali coffee. Also, our costs at the Glass House are not low, as each member of... More

yep, cakes are us!!! We do our best to provide fresh, homemade cakes and slices as well as terrific lunches and breakfast. Our dinners will be coming on board soon and the key words will be fresh, simple, succulent! Welcome back anytime and thank you for your great review. More

thank you very much for your review. Glad you enjoyed your fresh juices too. We sometimes take a little longer as everything is prepared fresh here, so lucky you had time to spare!! The linen comes from a friend of mine and she has wonderful classic designs and great quality sheet sets and duvet covers at great prices. thanks for... More

thank you very very much for the accolades. We really appreciate the feedback and to have a comparison between us and Luhtu's is also great. In actual face no one knows this by Luhtu has taken all her inspiration from us when we had Spirit Cafe on the beach at Sindu. We will keep getting better so that next time... More

thank you very much for your compliments. If we can serve great coffee to Dutch people, i reckon we are doing ok. The Glass House is a great sanctuary from the rain for sure and next time you visit everything will be waterproof too. Come back soon. More

On the particular day you were at The Glass House a customer came up to the counter and asked for a piece of apple pie. My staff repeated their order as "a cup of espresso" I was sitting there and immediately said one word "Listen" . I did not berate the staff, I asked her to listen to the customer.... More