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Kem Fanny

51 Ly Thuong Kiet | Hoan Kiem District, Hanoi, Vietnam
04 3937 8170
Website
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Ranked #44 of 559 restaurants in Hanoi
Price range: 2 AUD - 41 AUD
Cuisines: Dessert, Café
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Takeout, Delivery, Buffet, After-hours, Dessert
Description: Location with 2 elegant floors and a wide outdoor sitting space, new Fanny parlor can serve up to 300 customers at a same time. With this good location, combined with the professional service here, Fanny will be an ideal place for anyone - a warm place for family, a romance place for couples, a place for friends or a good place for the tourists
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176 reviews from our community

82% Recommend
    79
    66
    23
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

This lovely ice cream shop is a great treat. There is a great range of flavours. The ice cream desserts in the menu all look amazing. I enjoyed browsing the menu. :) my friend had a yummy banana split (price approx 97k vnd) and my green tea, coconut, chocolate and jelly dessert (price approx 75k vnd) was delicious. I intend... More

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See 3 more reviews by emarieanng for Hanoi
Hanoi, Ha Noi, Vietnam
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 of 5 stars Reviewed 25 April 2013

Generally I will just go to a random store to get ice cream but sometimes when im in the mood, i will just stop by Fanny and reward myself with a big bowl of ice cream. They have all the flavors you can see in other restaurant. The location is good also. Near the centre yet still not very crowded... More

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See 3 more reviews by Chanh C for Hanoi
Hanoi, Vietnam
Senior Contributor
32 reviews 32 reviews
8 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 April 2013

My son loves ice-cream from this shop, first time when we were here 2 years ago, I heard my friends said ice-cream here is all made from shop. wow, it is funny when I take some photos of ice-cream and the name of restaurant and put on facebook. many friends of mine said please take off the name of restaurant... More

Was this review helpful? Yes
See 17 more reviews by Vietdragonflytravel for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
10 April 2013

Dear Vietdragonflytravel, thank you for your time to visit and review for Fanny on Tripadvisor. We are very glad to hear that you and your son enjoy our ice cream. We hope that you will come back again soon in the future. More

Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 April 2013

This place has a fantastic menu, and the ice cream all looks fun and it was hard to choose. I was disappointed with what I chose though, as it was pre-made and rock-solid. My husband's dish was fine though. I would go back because it's fun, but if you're after high quality ice cream, you might be disappointed.

Was this review helpful? Yes
See 2 more reviews by Lambchoplowry for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
7 April 2013

Dear Lambchoplowry, thank you for your time to visit and review for Fanny on Tripadvisor. We are very happy to hear that you and your husband enjoyed our ice cream. We hope that you will come back again soon in the future. More

Milpitas, California
Top Contributor
98 reviews 98 reviews
51 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 31 March 2013

We received a recommendation to come to Fanny's Ice Cream. Everything on the menu looked great! However, the ice cream flavors were okay. Nothing too special, and the flavors weren't as rich as I expected. I ordered the Microrazon Amazon with white chocolate, strawberry, and mulberry. The dish came out of the freezer so it was too hard to eat.... More

Was this review helpful? Yes 1
See 6 more reviews by KeroppiQueen for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
4 April 2013

Dear KeroppiQueen, thank you for your visit and review for us on Tripadvisor. We will take your idea seriously about how hard for you to eat the Micorazon specialty and may develop some ideas for improvement. Thank you again to support us and hope you will continue to visit Fanny in the future. More

Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2013

We went there today (note that if you have an older Lonely Planet - the address is wrong). We ordered two ice cream treats - spring roll and wonder nest. They were so delicious and wonderfully prepared. We then ordered the banana boat. My only advice - don't go BEFORE dinner.

Was this review helpful? Yes
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
29 March 2013

Dear JillinSingapore, thank you for your time to visit and review us on Tripadvisor. It is our pleasure to hear that you have enjoyed our ice cream specialties. We hope that you will visit us again before leaving Ho Chi Minh City. More

Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 of 5 stars Reviewed 27 March 2013 via mobile

Went here twice in a day and could well end up returning again. The desserts are over-the-top fun and there's definitely something for everyone (assuming you like ice cream…)

Was this review helpful? Yes
See 6 more reviews by SmythieSmythington for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
29 March 2013

Dear SmythieSmythington, we are really happy to hear that you enjoy our ice cream and such a pleasure for us to have an ice cream lover to support us like you did. We hope to see you very soon in the future and Fanny always welcome you. Thank you again for your visit and review for Fanny on Tripadvisor. More

Hanoi
Top Contributor
72 reviews 72 reviews
41 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 24 March 2013

We came on Monday evening 7:15 PM so not exactly closing time. The place was a mess, the waitresses were more concentrated in picking their nose and chatting on their hand phone. One waiter was sleeping on the terrace in front of the customers (picture herewith he didn't even notice). I ordered Café Liegois 97,000 VND (first ice cream on... More

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See 42 more reviews by Brice B for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
29 March 2013

Dear Brice B, we feel very sorry about the problems that you encountered at our parlor. I admit that the guy was sleeping at the terrace is our staff and it is our mistake that allow him to sleep there. However, he is just a maintenance guy and he is not a waiter. The second thing about the bad quality... More

Grottaglie, Italy
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 23 March 2013

Very surprised to find an excellent ice cream in Hanoi. Natural aromas, green tea and coconut flavour above all!!! A little noise due children but accettable...after all they are the first customers of ice cream!

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Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
25 March 2013

Dear AntoSettantaSette, thank you for your time to visit and review Fanny on Tripadvisor. We feel very happy to hear that you enjoyed our green tea and coconut ice cream. Also, we are sorry about the noise that made you feel uncomfortable. We hope that you will come back again to try our other flavors and specialties before leaving Ho... More

Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 March 2013 via mobile

They had a good range of flavours, but we weren't impressed with the flavour at all. Everything looked much better on the menu. The service wasn't great either. To make matters worse the paint was peeling off the walls and there was a huge damp patch on a corner. On top of that you could see a lot of dead... More

Was this review helpful? Yes
See 3 more reviews by Amytao01 for Hanoi
Fannyicecream2013, Marketing Department at Kem Fanny, responded to this review
25 March 2013

Dear Amytao01, thank you for your very useful review for Fanny on Tripadvisor, we are sorry about the problems about our parlor and our service that make you feel disappointed. We will fix those problems as soon as possible. More

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