Dear Member of Tripadvisor First of all, thank you for your kind loyalty. I am very happy that you elected to dine with us again and that you have had an enjoyable time. It is always a great pleasure to share compliments with our staff and I must say that they were ecstatic to read your review. Indeed, these comments... More

Dear Madam First and foremost I would like to apologize for the experience you've had yesterday evening which wasn't as enjoyable as you may have anticipated. I sincerely regret, that the main course was not up to up to par with your expectations especially since you were looking forward to this dinner at our restaurant. I have discussed the situation... More

Dear Tripadvisor Member Thank you very much for your compliments and more importantly for your kind loyalty. I am very pleased to learn that we have improved after your last stay with us. It would be a great pleasure to welcome you again soon. In the meantime stay well. Best regards Philippe Clarinval Managing Director Ph.clarinval@the-omnia.com More

Dear Tripadvisor Member Thank you for your review and the comments shared therein. As a matter of fact we had discussed this incident during our management meeting, the following morning. We pride ourselves in having a very forthcoming service generally, so I am rather surprised reading that our colleagues have not been up to our set standards. Indeed, there is... More

Dear Tripadvisor Member Thank you very much for your kind review and the compliments shared therein. I have enjoyed to read that you liked the menu and I am even more pleased to see that you and your family felt at ease at our restaurant. To us it is also important as well that our few little guests feel comfortable.... More

Dear Redberries Thank you for your kind review and your compliments. Isn't that tiramisu of foie gras wonderful? It is also one of my favorites and I am happy that you have enjoyed it too. I am looking forward to welcoming you again soon when you are coming back to Zermatt. Kind regards Philippe Clarinval Managing Director ph.clarinval@the-omnia.com More

Dear Redrated Thank you for your review, your constructive observations and your kind compliments. Looking at your travel experiences and the reviews on some other fine establishments, I feel quite honoured that you rate us as “very good” and that you compare us to a Michelin starred restaurant. Even though we don’t have a star (…yet) we endeavour going the... More

Dear Madam Thank you very much for your kind comments. I am deeply honored that I am to write this message to show you my gratitude. When you initially contacted me regarding your concerns with your sons allergies, there is nothing more natural than to take care of him. I can humbly say that this is just normal here at... More

Dear Guest Thank you for also reviewing The Omnia. I am very pleased that you have decided to follow the many reviews and that your expectations were surpassed. We are very honored that so many guests enjoy the ambiance and the food but I think you hit the nail on the head when you are speaking about the warmth of... More