We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ketchup

44 Ashton Lane, Glasgow, Scotland (West End)
0845 166 6011
Website
Update restaurant details
Ranked #378 of 1,067 restaurants in Glasgow
Cuisines: American
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, After-hours
Neighbourhood: West End
Restaurant details
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, After-hours
Neighbourhood: West End
Write a Review

177 reviews from our community

63% Recommend
    54
    58
    34
    19
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
3 of 5 stars Reviewed 22 May 2013 NEW

Loads of options of decent burgers but chips don't come as standard and have to be ordered as an extra. What initially looks like a good 2-4-1 deal ends up becoming the same price as a regular meal deal after all the add-ons to make up an actual meal. Never been overly "wowed" with the food before however on my... More

Was this review helpful? Yes
See 6 more reviews by jforster1988 for Glasgow
Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We visited with a friend who has a very serious egg allergy - not only can the food not contain egg, but the utensils and pans used to cook their food needs to be kept completely separate. This did not pose a problem to either David in the kitchen, the duty manager, or, especially, Karen our waitress who absolutely superb.... More

Was this review helpful? Yes
See 8 more reviews by kathy_murdoch for Glasgow
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

Good, fun evening spent here for dinner after Star Trek next door, with my son and wife. The food was great, cooked to order and the drinks were spot on (but could have been colder but was told about fridge problems). The main point of the review though is to point out the excellence of the service - we were... More

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 May 2013

We come here a lot for the 2-for-1 student offer, and it's generally very good. That said, I tend to feel that when you order a burger it should automatically come with chips or fries. Maybe it's just a way to keep the price down. The service is good and usually very quick, which makes for an efficient and cheap... More

Was this review helpful? Yes
See 18 more reviews by Rebecca D for Glasgow
Dufftown, United Kingdom
Top Contributor
52 reviews 52 reviews
23 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 May 2013

This was the second time I have been. This time it was with our daughter and son as it was his 16th Birthday. I have previously commented on the food; which was and still is yummy. This time I just I just want to give the staff a special mention. They were great; friendly and efficient and deserve recognition. It... More

Was this review helpful? Yes
See 14 more reviews by Pauljohnson303 for Glasgow
KetchupWestend, Manager at Ketchup, responded to this review
13 May 2013

Hi there, thanks for taking the time to write such a lovely review. I believe you made a point of speaking to myself as you were leaving to pass on your gratitude to my staff and to comment on what a great team I have here. I let all the staff know how happy you were with the service you... More

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 10 May 2013

I went to Ketchup last summer, the burgers were really good, the staff very friendly. I would go again if I’m in Glasgow!

Was this review helpful? Yes
KetchupWestend, Manager at Ketchup, responded to this review
13 May 2013

Thanks for the lovely review. Short and Sweet! We hope to see you back again this summer for more tasty burgers! K x More

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 May 2013

As a regular at Ketchup for the past 4 years I am extremely disappointed to find some changed have been made for the worst. No longer is every mouthful like a bite of burger heaven. The buns have changed, the burgers are less than half as thick as they used to be and don't taste anywhere near as good. Absolutely... More

Was this review helpful? Yes
KetchupWestend, Manager at Ketchup, responded to this review
13 May 2013

Hi there, thanks for taking the time out to let us know how you find Ketchup. We have recently changed our buns but have found that a vast majority of people are loving them. We use customer reviews to train all our staff so I will be passing you comments along to the Kitchen and Floor Staff. With regards to... More

Belfast, United Kingdom
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 May 2013

This is a gem of a restuarant. Food was fantastic, the burgers are immense, you name it they do it in a burger, and as for the chips and onion rings well..... The atmosphere was lovely and the kids thoroughly enjoyed the experience. If you can fit it in or are there with a group you have got to try... More

Was this review helpful? Yes
See 2 more reviews by linda s for Glasgow
KetchupWestend, Manager at Ketchup, responded to this review
13 May 2013

Thank you! So great to read such a lovely review! We are thrilled that you and the family enjoyed your time here. We pride ourselves on our fast but friendly service. The Chocoywocydodah is such a tasty treat to finish off the meal! We have such a big menu I'm sure there are a few burgers you haven't had a... More

London
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 May 2013 via mobile

Ketchup looks great. The staff are great, very friendly and helpful. The only problem is the food. It's all on the scale of a very low budget pub chain. All of our food felt like the lowest amount of effort possible was used to make it ie oven chips, tiny bit of fish in greasy batter, bland milkshakes etc etc... More

Was this review helpful? Yes
KetchupWestend, Manager at Ketchup, responded to this review
13 May 2013

Hi, thanks for taking the time to write a review. We're really glad that you enjoy the atmosphere and our customer service here at Ketchup. With regards to the food we do put a whole lotta love in to every meal. I can assure you that we put a great deal of effort into sourcing great food and the kitchen... More

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 April 2013

I went to Ketchup for the first time before going to see a show. We didn't have a reservation but they managed to find us a table despite being obviously busy. The food was fantastic and I was really impressed by the service. We were given a discount from our bill because of a party nearby who had caused a... More

Was this review helpful? Yes
See 3 more reviews by H4ppy_Traveller for Glasgow
KetchupWestend, General Manager at Ketchup, responded to this review
22 April 2013

Hi H4ppy_Traveller! Thanks so much for your great review! We are delighted you enjoyed you experience with Ketchup! We change our burger menu seasonally and always have great, wild, adventurous combinations as our Burger of the week and Milkshake of the week., We hope to welcome you back again to try them all very soon. Best Regards, The Ketchup Team More

Travellers who viewed Ketchup also viewed

 

Been to Ketchup? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Ketchup, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing