Always reliable for a great take away or home delivery pizza.

Terrible customer service on the telephone and complete silence from Head Office after writing to complain. Despite the fact that Firezza had delivered just a matter of weeks before, I called one evening to find that my postcode was not 'in the system'. I asked more about this system but to no avail. The manager was incredibly rude. It seemed... More

i order delivery on a regular bases from chelsea branch and without failure each time they get my order wrong. they dont bother replying to customers feedback e-mails and to top it all today the driver arrives with no change on him whatsoever!!!! terrible management or very unhappy staff who just dont care at all so i would suggest that... More

So many branches, such an efficient booking system, and yet they can't deliver as promised. I am so disappointed with their service. I've called 3 people, it is late at night and none of their staff are taking any responsibility or trying to rectify the problem. Going to bed hungry tonight. Thanks a lot Firezza, I hope that any one... More

I had to order delivery pizza yesterday and this company's menu had come through the door very recently. Thought I'd give it a try. The flyer looks great and exudes quality. Brown rough 'ecological' paper is the theme, much nicer than say Pizza hut's or Dominoes' promotional material. It looks very much like Basilico's menu, a pizza that I rate... More