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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Fast food
Meals
Breakfast, Lunch
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible
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features, about
Reviews (79)
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LanguageEnglish
Traveller rating
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34
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Reviewed 4 weeks ago

My greatest respect for the staff running this particular McDonalds, sure hope you re being rewarded accordingly. We are visiting this place every week after our weekly shopping.The place comparing with others McDonalds been to is really clean, one particular staff member that makes all...the difference is the elderly man cleaning and clearing all tables and for such a busy place his on top of it all Well done 👍. There is also an Indian national hope I am not wrong ☺️very kind who s probably a manager hopefully always checking on people and being very helpful. All together there is much to appreciate for the way it’s being run by the staff and we always have a good time . The play area is the biggest bonus on a wet day and is always as clean as possible.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2023

AVOID AVOID AVOID. Horrendous experience, by far the worst mcdonalds i have been too already. Manager was rude. Food was poor, avoid and drive the extra 15 minutes to killington services mcdonalds which are 100% better than kendal.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2023

This is my local MaDonalds sadly - I foolishly keep coming back every week - I spend hundreds of pounds every year with an average ofr £50 each week. 2 out of every 3 orders are wrong with items missing! Tonight one whole meal missing...with receipt in hand - sometime I go back - tonight I could not be bothered and made myself something else to eat! Totally incompetent!!!More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2023

3 week on trot No McFlurrys Sure it’s been turned off All we went for Tried calling first to check, no answer Get there more staff than customers

Date of visit: October 2023
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Reviewed 22 November 2022 via mobile

I had breakfast at McDonald's Kendal this morning. I had a query which was resolved quickly and professionally by Millie. She listened carefully to my issue and acted in a friendly and professional manner to resolve it quickly. She is a credit to McDonald's. Please...pass these comments to her. Well done Millie.More

Date of visit: November 2022
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Reviewed 5 November 2022 via mobile

Ordered through Uber eats stone cold food and drinks missing. Contacted the extremely rude unhelpful manager who put the phone down on me on two occasions. Refused to acknowledge that it was McDonald’s fault and constantly tried to blame Uber. The guy needs a rocket!...Avoid this place at all costs unless you want to be disappointed. Absolutely rubbish!More

Date of visit: November 2022
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Reviewed 19 July 2022 via mobile

Macdonalds are known for their effeciency. Fast orders. Fast Food. Well someone needs to remind the managers at the Kensal branch. I was 1 of 6 orders ready to collect yet none where being served. I could see them all on a seperate counter and...no one was bothering to serve them to all the waiting customers. The two who looked in charge stood right next to this situation and just busied themselves folding up promotional cards for the tables. Someone from regional management needs to put a rocket up this lot!More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2022 via mobile

Soggy chips, burger was warm not hot, the coffee wasn't too bad, overall disappointing it reminded me why I don't do fast food outlets such as these.

Date of visit: July 2022
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Reviewed 21 May 2022

They always turn just eat off which is good value for money to make you order through uber which is a crap service and so slow, take forever for your food to arrive

Date of visit: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2022

This is our only local McDonalds and almost every time we go, the order is wrong. Either sitting in, or takeaway, they get it wrong. Tonight we drove from home to collect an order that was placed using their app. Get home, and part of...the order was missing. It seems you need to check your order every single time before leaving the store. Come on, this is not rocket science.More

Date of visit: January 2022
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Reviewed 30 October 2021

we ordered our food and a member of staff came and was really rude to me, slammed my mc flurry on the table and stormed off.

Date of visit: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2021

After phoning up to say my order was missing 2 shakes and a McFlurry i was promised that they would send some more out with a driver when they were going my way, 5 Hours later still nothing and now when i try and phone...up they keep putting the phone down on me, I know mistakes can happen but not sending anything out is Theft in my eyes.More

Date of visit: September 2021
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Reviewed 1 July 2021 via mobile

This place is an absolute joke from start to finish. Nearly every order I have ever had is wrong or missing something. Ring “restaurant” to complain …….. wouldn’t bother. Staff couldn’t care less. Pass the blame to Uber drivers who have no control over what...ever lucky bag of utter crap the staff in there choose to put in your delivery. It’s so basic, read tge order… pack the bag 🤷‍♂️ utterly shameful and completely unacceptable. I must add though, the Uber drivers are always friendly and do a perfect handover every time. Shame they are working for such a crap organisation. Sort it out McDonald’s!More

Date of visit: May 2021
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Reviewed 23 June 2021

Absolutely terrible food! Everything was lukewarm and the fries where soggy and quite frankly discussing! When we arrived today at the Kendal Mac Donald's at 19:15 all the fries where already made up so no wonder they where soggy! Terrible food and there's never any...Mc flurrys or milkshakes available. There's also poor variety of choice for anyone who is vegan and vegetarian. Bad place to go! 22 July 2021.More

Date of visit: June 2021
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Reviewed 17 June 2021

After over 3 hours of walking I arrived at McDonald’s in Kendall to get breakfast, and whilst there use the toilets. After ordering and collecting my order I was then told that ALL seating and toilets were closed to customers. Was then forced to sit...outside to eat breakfast.More

Date of visit: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MCDONALD'S, Kendal - 71 Strickland Gte - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor