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Gourmet restaurant - Picture of Iberostar Grand Rose Hall, Jamaica

Photo: Gourmet restaurant

From Review : Fantastic and amazing trip of Iberostar Grand Rose Hall
Gourmet restaurant
Out Standing!!!!
Honeymoon
Beach View
Iberostar Grand Rose Hall: The room
view from our balcony, top floor
PB69 wrote a review Nov 2012
Calgary, Alberta117 contributions111 helpful votes
+7
5.0 of 5 bubbles
I find it hard for anyone to say anything bad about this resort. It was fantastic. As with any resort, some staff has 'off days', some food is too salty, and we didn't get our slippers until the third day; if these are my only worries or concerns about the hotel, then we're
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Date of stay: November 2012
Response from SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Grand Rose Hall
Responded 20 Nov 2012
Dear Guest: Thank you for taking the time to review our property. We are grateful for your informative review, which will go a far way in assisting us to evaluate our services. It was encouraging to hear that you enjoyed our resort, rooms, butler service and beverages. Though we are delighted to hear you enjoyed staying at the Iberostar Grand, we were disappointed to hear that you did not enjoy your dinner at Aunt Ruby’s at the Iberostar Suites. It is unfortunate that you had not offered your comments to Waiter who would have made steps to have your meal done to your specific requirement. We look forward to hosting you again in the near future and trust that the Iberostar Grand Rose Hall name will be foremost on your mind when planning your next vacation. Quality Manager - Iberostar Jamaica
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