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Shower - Picture of Staybridge Suites Reno, an IHG Hotel

Photo: Shower

From Review : My last Staybridge of Staybridge Suites Reno, an IHG Hotel
Shower
Plumbing
Breakfast
Super expensive, bad breakfast, stinky old room.
Internet WiFi does not work properly
Bath
KHL12 wrote a review Jan 2013
US668 contributions180 helpful votes
+8
2.0 of 5 bubbles
We stayed here for 5 nights during Christmas. I stayed in Staybridge previously (in LV) and we enjoyed it tremendously. Plus the positive reviews from other members made this easy choice. Wish we picked another place. We had to go through 4 rooms to find one that did not
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Date of stay: December 2012
Response from getcomfortable, General Manager at Staybridge Suites Reno, an IHG Hotel
Responded 8 Jan 2013
We are sorry you were not pleased with your stay. Unfortunately the fire alarm did go off due to some tampering with an alarm and we worked to rectify the situation immediately. As for the smell we have many guest during the time you visited and with kitchens in every room, we are bound to get unpleasent cooking smells. I assure you this is not a hotel smell that is frequent. We appreciate your feedback and are constantly working to make everyones stay enjoyable. We hope that you give Staybridge a chance in the future as it is a great brand that cares about its guests.
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