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This is a first-class hotel providing a high level of service, amenity and comfort. SERVICE Service is the watchword here and staff generally will go out of their way to help you. The check-in/reception desk is always manned by at least four team members so even when it’s…
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Date of stay: April 2012
Response from NovotelSeoulGN, Manager at Novotel Ambassador Seoul Gangnam
Responded 16 Oct 2012
Dear Artfornodriving , Wow! What a great synopsis of your stay that will be of benefit to any future travellers to Seoul. We are taking steps to improve the lighting in the room during our imminent refurbishment. Please keep critiquing as this sort of information is invaluable to 1st time visitors or old hands visiting Seoul. Mike Brown General Mananger
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