My bf and I went there in November 2011 for 1 week and had a good time. The room was good, the staff did their best to accomodate our needs and the food was good as well. Value for money that's what comes to mind here. I think some of the bad reviews are because people have unrealistic expectations. They... More

I was here for the third time Dec past. Hamaca has had a lot of improvements on the building side and a significant improvement in service and staffing. Gone are the bad attitudes of the past few years with a desire to please and provide good service. The food was a LOT better than the last few times. I dreaded... More

So I can say I read a lot of reviews before my trip and I was so scared. I am from Toronto and I know that what we consider 4 stars maybe is different from DR standards. But overall my sister and I had a wonderful time. The hotel was nice, I liked my room, next time I would bring... More

it starts out with standing in the line at the reception desk, dealing with the agent and ten being told to step aside that the manager wants to talk to me. ((and this is his quote)) so sorry sir i do not have a room for you but will send you back to the airport area and put you up... More

At the check-in we had to change rooms 3 times (wrong location, keys did not work, etc.). That took 3 hours; which is standard for this hotel. Anytime of the day you walking pass reception desk, there is somebody loudly complaining and/or demanding to speak to a manager. Our room was OK but rundown; broken doorknobs, minibar, shower. Hairdryer did... More

We were just there in January. It was one of the worst hotels that I have been at and I am a seasoned traveller. The first room they put us in was so hidious that I am shocked they are allowed to sell that room. Old, tiny, shower didn't work and black bugs flying all around and they had this... More

I was particularly disappointed with this resort, because I stayed this past summer with Be Live in Puerto Plata and they were amazing across the board. I stayed at this resort January 13-15, 2012...To be honest, the price per night was not worth it. First of all, there wasn't sufficient food throughout the day. The staff at the bars were... More

I spent the holiday at this hotel. Today I returned and I can say that I had a wonderful holiday! I went with fear, after reading comments, here, contradictory, but when I arrived I realized it's everyone's expectations. I am a pretty picky person, so it is hard to thank me something, but Be Live Hamaca hotel is that you... More

when we arrived our rooms weren't ready so we had to wait 3hrs for it. The location is nice, the presidential suites are really beautiful, but far away. Breakfast is over at 10 so if you're not up by then you're out of luck. the snack bar is supposed to open at 11 but it's usually late and it doesnt... More