Thoroughly enjoyed this hotel. The weather was faboulous. Clean and confortable rooms. The flowers and the arrangements of the blankets in our rooms by the cleaning staff was a nice touch. The gardens were beautiful and well maintained. The pool was great. We spent all day, every day at the pool. It was a nice break from hectic working life... More

First time in my life I asked to change my hotel during holidays. Sural Resort is awful.Awful experience. Everything is just awful. Service: slow, unpleasant , poor English Food: everyday the same. EVERY DAY! Dirty cutlery and plates. Sausage served for breakfast is a part of tomato sauce in the evening. If you have kids mind the main waiter -... More

We were in the Sural Resort for 7 days and we had a great time. The hotel is extremely clean, the rooms are nice, there are 2 large swimming pools with attractions for kids. The meals timing could be a liitle longer but we got used to the schedule. A good place to stay. It has 5 stars but it... More

Vau. I have the best birthday in that hotel. With champaigne, with roses and lot of smily people..

Good animation for children and adults. But rooms are not very big.

EVerything was just.. terrible... Everything. i have never seen anything like this! And it's quite expensive hotel... and what you get.. I dont have words to express my feelings Staff is aweful.. not nice .. even animation..(The worst I have ever seen in my life) The main animation guy was wasling by us and never said hello..as if what are... More

Having seen some reviews shortly before trip I knew what to expect. All negative reviews became true. The only positives: nice weather, nice beach, friends to play volleybal, no need to reserve pool or beach sun beds (because 1600 beds capacity of hotel was filled only up to max 400, thanks God...). The hotel has a potential to be a... More

Stomach illnesses, ear infections, stenches flowing from the backstairway, guests on IVs--is this a nightmare? No. It is a typical week at the Sural. If this is a 5 star hotel, then Motel Six is the Ritz. The rooms are strictly functional. Not a smidgeon of extra comfort. there is only one "a la carte" restaurant. Thus one must join... More

Thanks God we've just returned back home from Sural Resort and will never go back there again!!! In fact Sural Resort was a dirty and strangely managed 2* hotel (not 5* like it's advertised) during our stay 19-31.72008. We've paid 3750,- EUR for family room and all inclusive service for 4 members. Our stomach problems with the food have started... More