i been theron july 2011 with my family and friends like a 10 of us and we get such a bad service food was horiblle and they keep serving the food what they had of lunch and day befor . they just serving fish i love seafood but i never enjoy those fishes and they just serve soya insted mince... More

Too many russian people. Nice beach, great pool, funny animators. Boring foods, long queue at meats... A bit far fron the city center. No sights near the hotel... :(

At the first view, hotel was terrible. Staff at the reception barely speak English and Russian. We waited four hours at the reception and it was horrible. However, after we accommodated hotel started to look nice :) Room was nice and clean. Hotel itself was good, with great landscaping, big territory for entertainment. However, animators team was very weak. In... More

Lovely rooms, fantastic food couldn't fault anything about the hotel. The only down sides is that we had to put towels on sunbeds at 1am otherwise by 8am there wouldn't be a spare bed round main pool. Didn't not ike doing this but had too. The beach is clean but the sea bed has a steep drop and the waves... More

Shocking don't do it stay at home you will regret coming to this hotel you will end up having an argument with yr partner over who choose this drivel

Have stayed at this hotel a couple of times now so believe my views are somewhat balanced and reflect the real hotel. I have stayed for 1 week and also the next year a 3 week stay. Personally, I have found staff at the hotel friendly and accomodating and have taken care of my needs. Hotel food is acceptable and... More

we had 10 days vacation after long trip from Australia to Istanbul. we stayed at Saphir Hotel Alanya Konakli. we had very good enjoyable 10 days.Nice room with see view .very clean and bright with balcony',staff was very friendly,we enjoyed animation every night. Clean and delicious food special deserts.Clean pools but only engaged with rud Rusian people (4 chairs for... More

We have been in Saphir hotel for 1 week, and I can say that: -Cleanliness is very very veeeeeery POOR!(for ex. :I found a bug in my salad) -Very rude service. -The location was not a problem, because my husband is Turkish. -The rooms are nice.But that's the way it is supposed to be in a 4star hotel. -Sleep quality... More

Where shall I start, we travelled to the Saphir mid August with 2 young children, my partner and myself. Our original flights were messed up with Goldtrail, so we arrived at 4am. I was a bit unsure about the Saphir as I had read a lot of negative reviews prior to travelling.....HOWEVER..... First Impressions: The journey from the airport takes... More