Our overall holiday was good, the apartments are really nice and spacious you can fire firewood in the cabin in the car park, hotel is naff and needs upgrading, very expensive, not alot near and staff not that helpful, it's very dark a lot of the time during Dec which is what we expected but the hotel is so dark... More

Can only repeat all the good things to say! Fantastic holiday of a lifetime, if your thinking about it....DO IT!

After reading mixed reviews of this hotel, we were slightly worried what to expect from this hotel, as have never been anywhere like this before. Need not worry it was the best holiday ever, and I can only totally agree with Clairedevon and nikkipink with their reviews. We booked with Thomsons. Flight was very festive, staff were wearing Santa hats... More

My husband and I went for 5 days over christmas too and would second everything that claredevon said.....we were treated wonderfully and not made to feel as if adults have no place there! Like the previous reviewer I'd say that I had heard complaints about the food but really, these complainers need to get a life because the food was... More

We have just come back from staying here for 5 nights over Christmas with our 2 girls. Booked through thomsons we had a fab time. We were met at the airport by the Elfs and after putting cases on the coach walked across to get all the snow gear. A short ride to the hotel where we stayed in the... More

We stayed in the Yllas Log Cabins on a half board basis using this hotel for meals, travelling with Inghams. Limited selection, often food served tepid or cold, always chips and bread available at meals to fill yourself up. Gala Santa Xmas dinner disappointment.

Wow!!! we got back from lapland this afternoon. It was an amazing experience. I booked it and went with my sister. All of the staff where fantastic. no problems at all. the rooms are very basic but you have gone there for the snow, santa and scenery! Not the room! It was clean so no complaints. Although i did hear... More

Went to the snow elf last week and had a fab time. Kids entertainment at night - Thomson the dog telling stories for the younger kids and then a disco afterwards 8pm-9.30 (selected nights) food was limited but very very nice. They had what I'd call a 'holiday full english'. bacon, hot dogs sausages, beans, egg etc aswell as loads... More

I would never book any holiday or overnight accommodation without first consulting Trip Advisor, and this is the first time ever that I have been let down. We were given our key for our apartment on the coach to the Hotel, and were dropped off right outside the Apartment blocks. We opened the door to the apartment and could not... More