Stayed this weekend. Staff rude, miserable, dirty looking, no uniform so you didn't know who was who, grotty food, (was ill with the trots after 1st day) room small see photos, bar closed early, very expensive for what you get. If you have money to burn then be my guest and stay here otherwise steer clear not worth it. Although...
We are very sorry to hear you were disapointed when staying at the Hotel last weekend, however you did not communicate your disatisfaction with the Hotel Staff before leaving. Therefore no opportunity was given to discuss your comments.
With regard to the Staff We could never be described as Rude, Miserable or Dirty Looking