This was our second stay at the hotel, we stayed the first time in November 2011, our first weekend away as a couple. Because we loved it so much we decided to return on the 17th May 2012 for my boyfriends 30th birthday.
The staff were as friendly and as helpful as we remembered, the bar as cosy and the...
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Reviewed 7 November 2011
good, clean hotel. Helpful staff, bar food (steak and chips) very good, decent sized portions. Could not try the leisure facilities as didn't have a costume and didn't want to scare everyone!
Dear Michael B
Thank you for taking the time to submit a review following your recent stay at the BEST WESTERN Manor House Hotel.
We are delighted that you enjoyed your stay - and your meal in our Stables Bar - and look forward to welcoming you back to the hotel again. Don't forget your swimming trunks next time!
We...
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I want to emphasise that this is not a review of the hotel which looked very pleasant.
I met with people who were staying there for a business meeting and we had a meal in the bar. The bar is lovely and the staff are very nice, however, the meal I ordered was dreadful.
I ordered lamb shank with cheshire...
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Dear DubJeanette
Thank you for taking the time to submit a review following your recent visit at the BEST WESTERN Manor House Hotel, and my apologies for not responding to you sooner.
I am very sorry to hear that you had such an unappetising meal - both in terms of presentation and taste - in our Stables Bar. We are...
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I have been comming here for business for some years now and i have no hesitation in giving this place the credit it deserves. Great , attentive staff, nice rooms at a reasonable price. smashing little country style bar and an award winning resturant upstairs.
Location is good, the station is about a 5/10 min walk and has great connections...
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Reviewed 18 December 2008
Dear Dolphinboy1
Thank you for taking the time to submit a review following your recent stay at the BEST WESTERN Manor House Hotel.
We are delighted to welcome you back every time you stay and my Team will be very grateful of your kind comments.
We are soon to be having some very exciting news regarding refurbishment at the hotel,...
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We chose this Hotel after joining the Taste Dining promotion as the Manor House Hotel was listed there. We wanted a Hotel midway between Sussex and Lancashire where we were visiting Friends and this was ideally placed for our needs. Part of the Hotel is older and other sections are more recently added but very much in keeping with the...
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Dear Skajep
Thank you for taking the time to write a review following your recent stay at the BEST WESTERN Manor House Hotel.
I was delighted to read that you found my staff to be attentive and genuinely friendly as these qualities are extremely important to the personality of our hotel.
Due to the popularity of the Restaurant at weekends,...
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We last reviewed the Manor House in 2007 when we were very frequent guests and had spent many happy weekends there. Unfortunately, I think it is fair to say that for a short spell things seemed to go down hill and it never seemed as special as it had been in the past.
I am so glad to say that...
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Reviewed 25 September 2005
Dear Presto2
I would like to thank you for taking the time to review your recent stay at the BEST WESTERN Manor House Hotel. I was delighted to read your comments and will have great pleasure sharing these with the team.
My team work hard in all areas to deliver excellent customer service and I am extremely proud of this,...
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One night stay with evening meal silver service, and full buffet all you can eat breakfast.
We were invited for a weekend break by friends we bumped into just after new year. They suggested we try the Manor house special offer weekend break, and we did. Room was pleasant and clean a little dated but hey! we dont all like...
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Thank you for you very kind and useful comments.
The Management and staff at the BEST WESTERN Manor House Hotel are always delighted to receive feedback from our guests and it was great to hear that you benefitted from one of the various promotions we have on offer.
We are always looking for ways we can improve and work hard...
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My wife and I didn't stay at the Hotel, but came for Lunch on 12th Feb, which was our Wedding Anniversary.
I wanted to take the time to express our thanks to the Restaurant Manageress and her staff, not onlyfor the lovely meal - ( one of the best we have ever had ), but for the extraorinary standard of...
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Dear John D.
Thank you for taking the time to write this fantastic review. I am delighted that you had such a great experience at the hotel.
I am immensely proud of the customer service, quality and standards that we offer to our guests and it is always very much appreciated when we receive such positive feedback.
I have passed...
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I celebrated my birthday at the Rat Pak Tribute Night, with friends and family. Fabulous meal and Silver Service which is a credit to the hotel, staff make you feel so welcome and nothing is too much trouble. Me and my family stayed over with 11 rooms in total. Staff on reception made it run so smooth, every one pleased...
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Dear Julie T.
Thank you for taking the time to give us your fantastic review. The Management and Staff put a lot of hard work and effort into ensuring that all of our events and functions are a success and it is always a pleasure to receive such great feedback.
I am delighted that you chose to use us for...
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I booked the hotel more for convenience than anything else as I had a meeting in Stoke on Trent and was pleasantly surprised. The room was a reasonable size with a king sized bed giving me plenty of room to spead out. The room was a little bit dated with the big old television and the bathroom was clean but...
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Dear Appsy 59.
Thank you for taking the time to write this great review.
I am delighted that overall we met your expectations during your stay.
We do undertake a rolling improvement program of our bedrooms and are due to continue this ongoing process over the next financial year. We have carried out refurbishment of 20% of our bed stock...
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