This place has the worst customer service. They put us in shoddy rooms. We had to switch all the rooms to the new side of the hotel, but we still didn't have hot water all the time. The door didn't lock on one of our camera crew member's room. I left my clothes on the floor of the bathroom one... More

My partner and I stayed here for a night while going to a wedding in the area. We stayed in the old wing and the rooms were quite spacious and clean. They were a bit worn but nothing you wouldn't expect from a hotel in rural Uganda. We found the area very quiet (which is why we picked it, we... More

This is probably the main place to stay in Mbarara. It is more of a local corporate hotel, rather than a place for tourists. They have conference and banquet facilities, and while I was there they were hosting a local wedding. It is a large, older building, so it is a little dark and dreary. The rooms are OK, with... More

Good service, plenty of food. Staff tries to pay attention to detail. Milton will carry your luggage with a good smile and ready to answer your questions pleasantly. Probably the best place to stay at in Mbarara. Tends to be hollow with its high ceiling. Not within walking distance to downtown Mbarara. Watch out for your girl, the guys at... More

Because of problems with our car we had an unplanned stay in Mbarara. From our guide book, we choose the Lake View resort as it was said to be the best option in town. The hotel is situated within large gardens and the location is quiet. Staff was unremarkable, we didn't find them very helpfull. All requests took a long... More

I sttayed for 3 nights in Jan 2011 along with three colleagues. We all had serious issues with our rooms. We were in the new "executive wing". My room had no shower and very poor water pressure. Couldn't flush the toilet on most occassions. Another room flooded during the second day damaging possessions. A third room had no shower and... More

I stayed at the Lake View in 2006 and was mortified by it. It was dirty and gross back then. I stayed they again recently and was pleasantly surprised by its renovations. Pros: The new Executive wing is nice and clean and spacious. Even some of the deluxe rooms have been upgraded and seem clean and nice. I was impressed... More

Lake View hotel has been expanding and been renovated a lot in recent years. The rooms are nice, the bathrooms clean. The food is average. There's one big problem, and it is that on Friday nights there is an incredible loud party or disco, on the premises of the hotel. This means that guests have little chance of getting any... More

I highly recommend this hotel in Mbarara Uganda. I have stayed there twice now - for a week in September 2007 and for another week in July 2008. I found it a safe and comfortable hotel with good service and good food for a North American. The grounds are lovely. The hotel has an older wing which is reasonably price... More