I should have realised this place would not make 5 star when we arrived and had to ask about the ‘welcoming’ drink. We were directed to a desk to receive a drink in the smallest of plastic cups – very tacky, not 5 star. There was no sign of the advertised refreshing face towel. At check-in we were offered a... More

We stayed here 15th - 29th May room 3511. I'll try to be as honest as I can here goes: THE THOMSON REP: Well what can I say about Hyacinyth at your welcome meeting she tells you how to get home! amazing that considering we all managed to find our way there, and that she wants you to score her... More

Pros: This was the first time travelling to Jamaica and to the Grand Palledum. I was scared after reading the reviews that people were not friendly and things were missing in people's rooms but THAT IS ALL A LIE!!the staff is so so sweet. From check in to the maids they always gave us huge smiles and always asked how... More

Just got back from the Grand Palladium Lady Hamilton with a few other couples. We had a fantastic time. The resort itself is massive so there is no excuse for lack of exercise with all the walking you will do. Speaking of exercise, there are so many things to do such as pool aerobics which was fun, exercise room, walking... More

this is the best holiday i have ever had and iv been away a lot of times all over the world, the hotel and grounds around it were immaculate. the staff were the nicest people i have ever met, specially the entertainment crew aka the people of palladum. the food was beautiful and was never cold no matter wot time... More

We travelled April 29 to May 6th. My husband and I previously vacationed at this resort in October 2010. We went back with our daughter (23), her boyfriend (23) and our son (20) for a second time. Overall experience, we all had a great time. Came back relaxed and well rested. The kids enjoyed loved Jamaica and their stay at... More

The property is very well kept and some of the staff are very friendly. I booked a honeymoon villa for my husband and I for our anniversary but was told that we were being downgraded because the hotel was overbooked. It was a 3.5 hour experience that was just awful. I wouldn't have felt so angry at the whole process... More

The resort is beautiful and impressive upon arrival, however we had to wait almost 4 hrs for our room to be ready. The front desk staff seemed more irritated than helpful each time we had a concern or question throughout our stay. Our room roof leaked in the bathroom (water actually poured out of the bathroom light fixture), closet, bedroom,... More

We stayed from May 16th-21st. We booked through Cheap Carribean. Upon arrival served yummy rum punch. We had emailed and requested a particular room, but got an even better one. We stayed in the Honeymoon Suites in room 3094. Very private with spectacular views. Read all the reviews, so knew what to expect with a/c, pillow, and fridge temp. No... More