I recently stayed here with a friend and have to say was very disappointed expected a lot more from this hotel considering it is a 4 star hotel. The room was tired and dated the curtains had holes in, shower screen had lime scale on it and room was very small considering it was an executive twin room costing £164...
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I have to be honest and say that I only really ended up here because I couldn't find any space in a central Southampton hotel, due to a combination of trade fairs and cruise ship departures taking over all available bed space.
So staying at what is essentially a golfing hotel was not really my choice. Even so, I'm rather...
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I stayed here for a business trip and used some of the seminar rooms.
All the staff I dealt with were extremely helpful, friendly and polite. For example, I was watching tv in my room and it came up with an error message. I phoned reception and 10 minutes later, 2 men arrived with a brand new tv.
The food...
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Dear MadmazChesire,
Thank you for passing on such lovely feedback, I am delighted that you enjoyed your recent stay with us and that you managed to sample our fantastic facilities. We have the lovely advantage of rooms with views over our stunning golf course, which makes getting out of bed so much nicer! I will pass your comments to our...
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This was a free weekend as a result of a poor experience at another Macdonald hotel. The difference was massive. From the friendly receptionist to the restaurant staff, nothing was too much trouble. Service was attentive, efficient and engaging. Dinner and breakfast in the restaurant were both excellent and the only criticism we had was the breakfast delivered to the...
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Dear Ptee,
Thank you for passing on such a lovely review following your recent stay with us at Macdonald Botley Park Hotel. I am pleased to hear that you enjoyed your stay with us and hope that we can welcome you back again soon? I will ensure your feedback is shared with the team.
I apologise about the breakfast and...
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I organised a 2night/3day stay for a golf weekend for 24 golfers for the weekend just gone and it was thoroughly enjoyable.
My point of contact throughout the planning and organising was Jodie Walker who I have to say was superb. I lost count of the amount of e-mails and questions I sent her. She was very professional throughout and...
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Dear Tristan M,
Thank you for passing on your feedback following your recent event with us, I am delighted to hear that you enjoyed all aspects of your stay and we look forward to inviting you back again soon. I will ensure this is shared with the team.
Kind regards
Ben Bridgeman
General Manager
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Visited this Hotel for my birthday on 8th/9th May. We booked an Executive room overlooking the golf course, which was very clean, quiet and reasonably spacious, with dressing gowns, slippers, a bottle of red wine and chocolates.
The staff were excellent, all greeting you when passing by.
The course was in good condition considering all the rain we have had,...
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Dear ChelmsfordMargo,
Thank you for taking the time to pass on your views, I am delighted that you enjoyed your recent stay with us and managed to get out on the course despite the rain! I will ensure your feedback is shared with the team and we look forward to welcoming you back in the near future.
Kind regards
Ben...
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Chose this hotel for a three night stay because of it's ease of access to Southampton, Portsmouth and the New Forest , all of which we visited and enjoyed.
Hotel not the most architecturally attractive exterior but inside typical leisure resort and spa but with above average facilities including squash, gym, pool and what appears a great golf course.
The...
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Thank you for your review on trip advisor.
I am pleased you found the hotel to your liking and I will pass on your feedback to the teams and thank you for taking the time to comment.
As you mentioned the hotel does cater for many different types of guest and needs from golf, family, corporate, leisure to conferences guests...
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We enjoyed the breakfast. But you couldn't help yourself to tea or coffee and so had to try to attract someone's attention. The room was nice enough but the TV was a 15 year old analogue CRT with few channels and a poor picture. The internet in the room (with a cable) was very intermittent, which was quite irritating. The...
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Thank you for your review of our hotel.
I am pleased you found the food to your liking and I greatly appreciate your feedback.
We have recently taken delivery of 130 new 32 inch LCD TVs and all bedrooms now have an excellent digital signal, free view as well as Sky Sports 1 and 2. With regards to the internet...
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Just returned from a thoroughly enjoyable weekend stay at Botley Park Hotel with friends. We booked two bedrooms and upgraded to the Executive rooms which gave us a few extras. Rooms although small were extremely comfortable and in particular had lovely views and were very quiet. We arrived much earlier than the official check in time and were given access...
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Thank you for your review about our hotel.
I was very happy to read the team looked after you so well and we do share all comments with the hotels employees and they will be as pleased as I was to read of your feedback.
We do pride ourselves on the quality of food we purchase and it was super...
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The hotel caters for everyone not just golfers. Excellent facilities and the golf course is a real gem.
Bedrooms clean and modern with comfortable beds.
The staff are very helpful, cheerful, always attentive to your needs, and a credit to the company.
Dining in the restaurant was a gastronomic experience, food top quality with a perfect presentation for the customer....
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Thank you for your review.
The chef has asked that I pass on his personal appreciation for mentioning his food as I know he and the team work very hard to ensure that the quality of the food we buy is matched by the skills of the team producing it. The team were very pleased to read your comments and...
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