We stayed at the Fairlawns for our wedding anniversary and booked one the spa and stay packages. This package included an overnight stay, full use of the spa and gym area from 2pm on day of arrival to 5pm on day of departure. A treatment each, with a selection to choose from, a four course evening meal, continental breakfast served...
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Me and my fiancee stayed at this hotel in October 2011 thanks to a win on McDonalds monopoly.
I must say this is one of if not THE best break i have ever had.
We travelled down from Newcastle Upon Tyne in the morning, checked in with ease and shown straight to our hotel room (which i think was one...
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I very first visited this hotel when I was a teenager and I fell in love with it instantly, I thought it to be so warm and friendly, and the food was to die for....I'll never forget that amazing coffee panacotta I had for dessert. Since then it's always been in my mind.
Fast forward a few years to 2007...
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We have just spent a lovely Anniversary weekend at Fairlawns courtesy of a BuyaGift voucher from our daughter. From the time of booking by phone to our arrival at Reception - the welcome and professionalism of the staff was excellent. We had a lovely room and the chilled champagne was waiting alongside some delicious chocolates. Nothing was too much trouble...
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We take the responsibility of looking after people on special occasions really seriously and it is great to delight both you, and the person who bought you the gift, by providing you with a comfortable and enjoyable stay. We sell vouchers directly from the hotel or via the website and from time to time through other companies also.
I am...
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My wife and I stayed at Fairlawns on their Exclusive Stay and we both had a very enjoyable and relaxing time.
Being seasoned spa goers, Fairlawns sits very nicely within the range of places to visit. It is not just a hotel which boasts of having a spa, which turns out to be a pool, sauna and steam room; nor...
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We love to get complimented on our customer service because it is so so important to us as a family and as a team. We are after all - in hospitality - and the clue to what that entails is in the name!
Thanks too for your feedback regarding the little imperfections of your stay - these are just as...
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My wife and I stayed here as a night away from the kids and were delighted with the hotel. Spacious, clean, well equipt rooms and the spa was a treat - steam rooms, sauna, pool and gym. Restaurant food was to a very high standard, an impressive wine list and very helpful staff.
As much as everyone loves there kids, sometimes its just great to get away from them! I am really pleased that you enjoyed your night away and have taken the time to compliment us on our service/facilities.
Thanks for giving us the opportunity to look after you - we look forward to seeing you again in the future.
John Pette
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Even though my husband and I only spent 1 night here for our first wedding anniversary, we had a fantastic time. Whoever is pulling the strings behind the scenes is driving their staff to excellence. The staff made a real fuss of you, and nothing was a problem. Service with a smile has a whole new meaning to me after...
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Thank you very much for your really kind review.
Its great to hear that you had such a nice short stay with us, and we hope that you can find the time to come and visit us again in the future - perhaps for more than one night?
We work hard to give every customer the personal service which you...
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Ok so my star rating vs my title seem odd but please let me explain!
We first visited this place 5 years ago and for some reason it stuck in our minds. The service, room, experience, spa etc was faultless. If I had reviewed then I would have given it a 5 star rating. However, this visit showed a few...
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Many thanks for your constructive and complimentary comments.
Many of your constructive comments relate to the facilities that we have needing a refresh. I am very sorry for any shortcomings that you may have felt. As you can see by many other reviews - we are spending a great deal of time and effort in both maintaining and improving the...
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Just had an overnight stay at this hotel and spa. everything about the stay was good, from the rooms to the food and the staff in the Spa, they really made us feel welcome.
It is lovely to hear that we made you feel comfortable and that you had a great stay. This is absolutely our one and only wish for all of our customers, as we know how precious time away can be.
We look forward to seeing you again
John Pette Jnr
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Just a short note to say that I was in Huddersfield on a business trip and on my way home after a long day decided to stay over at Fairlawns Hotel and Spa. Well it's been a few months since my last stay and I have to say again that I was not disappointed! The hotel was busy (Friday evening)...
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Reviewed 8 December 2011
Giving customers a greats nights rest is really important to us so its great to hear that you had a nice restful stop on your way home. Equally pleasing is that you had a great stay with us again, thank-you for sharing this with us (and others) we really appreciate it.
It is always a pleasure looking after you and...
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