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Papillon Lagoon Reef

3.5 of 5
Diani Beach, Diani, Kenya
Hotel amenities
Papillon Lagoon Reef
Ranked #8 of 22 hotels in Diani
4.0 of 5 stars 337 Reviews
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337 reviews from our community

What travellers say about this hotel
  • Beach boy(24)
  • Very good(18)
  • Animation Team(14)
  • Day safari(9)
  • Evening entertainment(8)
  • Front room(8)
  • Tsavo East(7)
  • Hotel grounds(6)
  • Indian Ocean(6)
  • JT SAFARIS(6)
Traveller rating
    157
    120
    35
    17
    8
Only show reviews for Family (74) | Couples (180) | Business (0)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

this is one amazing place situated right on diani beach , the transfer from mombassa was an eye-opener thats for sure the hotel is clean and very nice , the food was great and the animation team could not do enough for you the diving and fishing trip were a bit expensive but we loved it anyway we went on... More

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Windsor, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 14 April 2012

We are three asian girls in our 30's and stayed here on a short trip to Kenya. First of all I must say the location itself is beautiful (and is the only reason it has 2 stars) wonderful stretch of beach and a lovely pool. What lets this place down is the staff, cleanliness, and food (in that order). We... More

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Waterford, Ireland
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

I stayed at this hotel for 5 nights following a safari in Tsavo East in Kenya. Its a very nice friendly hotel and the food and service was great. I would certainly recommend it.

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norfolk,uk
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 25 March 2012
2
people found this review helpful

got back on weds 21st march 2012 feeling shattered after long trip home but wow what a holiday.so pleased we stayed 17nights. really didn't want to leave. thanks to all the staff at the hotel for helping make it a memorable hoiday for us and one we will find hard to beat. hotel room had all we need, double bed... More

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Chelmsford Essex
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 March 2012
2
people found this review helpful

Have just returned from a fabulous holiday at this hotel. Room, fine, one drawer but lots of shelves in wardrobe, good mirrors and a balcony with view of garden and monkeys! No tea /coffee making facilities.Large double bed plus mossy net. Efficient air con and fan. Bathroom, fine, plenty of hot water, lots of shelving, hairdryer that worked. The hotel... More

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Kent
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

We have just returned from 10 days/nights at this hotel. It's main asset by far are the staff - excellent waiters and cleaners and the front desk are also superb. The bar staff are also good (but see my comments below). The location is fantastic - although it's a right drag to get the ferry to the South Coast (where... More

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Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 March 2012
3
people found this review helpful

In the main the staff were great (especially the guys on the front desk), the room was good and the food great. but it was those little touches that let them down. I could imagine that this hotel was magnificent back when! There seems to be a little lacking. The odd shower room that has dodgy tiling and doesn't empty... More

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Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

the staff at this hotel are wonderfull, they are a credit to melba the owner of the hotel who we also found to be very vigilante and helping guests to enjoy themselves, nothing was to much for melba and staff, i mean how many owners go out there way to fetch milk and buiscuits from local shops just to keep... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 March 2012 via mobile
1
person found this review helpful

The hotel provides accomodation for bounches of european tourist who wants it cheap. And this is what you get. On top of the very unpersonal atmosphere you constantly feel the bad relation between staff and management. We got the impression that everyone is paid very bad, and the management do not seem to care much about employees. One could questipn... More

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Crowborough, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Just returned from 2 weeks at this hotel staying in a beachfront room worth the extra to wake up and see and hear the Indian ocean each morning. Staff always happy helpful ,bar staff fantastic. Cant wait to go again. All inclusive was good value.

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Papillon Lagoon Reef Also Known As

  • Papillon Lagoon Reef Diani
  • Papillon Lagoon Reef Hotel Diani
Address: Diani Beach, Diani, Kenya

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