We stayed at the Utopia from 24 May to 2 June. Our party consisted of my wife and me and my wife's daughter, husband and two children aged two and four. We had read the poor reviews written in the previous weeks and were really surprised with these as we had stayed here before and been delighted with everything. This... More

we booked a fourth visit to this hotel with Thomsons, but 2 weeks before we were due to fly they emailed us to say they were no longer supporting this hotel. To say we were gutted would be an understatement. We love this hotel the peace and tranquility we found will be hard to match. We will be returning later... More

I find any bad reports on this fabulous hotel unbelievable! The hotel itself is finished to a very high standard, the food was beautiful (Greek, obviously!) with a wonderful selection at breakfast, lunch and evening meal. I agree with a previous comment that snacks would have been pointless as there was such a selection at meal-times and always plentiful. The... More

My fiance and I returned yesterday from two weeks at this lovely hotel and were shocked and dissapointed at the awful reviews it has been given. Yes the all inclusive promised to us was not available when we arrived, however, this is Thomsons fault and not the hotels. Subsequently Thomson compensated guests, adequetly, for this. The Rooms: These are simply... More

Whilst recognising all the other reviews I have now had my holiday cancelled by Thomson to Utopia and have had to over pay to stay in Katelios (my favourite quiet resort) whilst I understand that Thomson did not represent the inclusive deal appropriately my husband and I had a lovely time there a year or so ago when the hotel... More

Returned on Tuesday after a lovely week at the Utopia in Katelios. We agree with comments made by Sandy053 & LynnS & believe that Thomson have misrepresented the facilities & all inclusive offer at the Utopia Hotel in their blurb. However, although the all inclusive drinks finished at 9.30 pm, beer,wine, tea, coffee, water & soft drinks were available until... More

Thomson Holidays have totally misrepresented the expectation of an all inclusive holiday at this hotel. There were 3 restaurants specified - there is only one - and all inclusive until 11.00pm in the brochure. No snack bar and nothing to drink after 9.30pm unless you paid for it. No bathrobes, no working 'phone in the room, no fire instructions, toiletries... More

We booked independently with icelolly.com and considering what we paid (cheap n cheerful break), were amazed when we arrived at a clean, beautiful and plush looking hotel. The front desk chap Christos couldn't help enough, immediately attending to us when we arrived. We were lead to our suite which was absolutely gorgeous in fixtures and fittings with Jacuzzi bath and... More

Thankfully I had the pleasure of reading recent reviews of this hotel from disgruntled travellers, 7 weeks before I was due to stay here. I'd booked with Travel Republic, who didn't bother to alert me to the fact that the all-inclusive isn't in fact proper all-inclusive after all. Thankfully after making them aware, I have received a full refund of... More