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Utopia Resort & Spa

4.5 of 5
Katelios 28086, Greece
Hotel amenities
Utopia Resort & Spa
Ranked #4 of 4 hotels in Katelios
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122 reviews from our community

Traveller rating
    65
    34
    9
    4
    10
See reviews for
Families
27
 
Couples
82
 
Solo
0
 
Business
0
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 June 2013

We booked the Utopia through alpha rooms. We were due to fly Monday 3rd of June and were called just 2 days prior by alpha rooms to be told the management has decided to stop using them and is only dealing with one operator now, so our booking was cancelled. We were offered a full refund or an alternative from... More

Was this review helpful? Yes 5
Stoke-on-Trent, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 June 2013

We stayed at the Utopia from 24 May to 2 June. Our party consisted of my wife and me and my wife's daughter, husband and two children aged two and four. We had read the poor reviews written in the previous weeks and were really surprised with these as we had stayed here before and been delighted with everything. This... More

Was this review helpful? Yes 4
Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 June 2013

we booked a fourth visit to this hotel with Thomsons, but 2 weeks before we were due to fly they emailed us to say they were no longer supporting this hotel. To say we were gutted would be an understatement. We love this hotel the peace and tranquility we found will be hard to match. We will be returning later... More

Was this review helpful? Yes 3
Dewsbury, England, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 May 2013

I find any bad reports on this fabulous hotel unbelievable! The hotel itself is finished to a very high standard, the food was beautiful (Greek, obviously!) with a wonderful selection at breakfast, lunch and evening meal. I agree with a previous comment that snacks would have been pointless as there was such a selection at meal-times and always plentiful. The... More

Was this review helpful? Yes 8
Daventry, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 May 2013

My fiance and I returned yesterday from two weeks at this lovely hotel and were shocked and dissapointed at the awful reviews it has been given. Yes the all inclusive promised to us was not available when we arrived, however, this is Thomsons fault and not the hotels. Subsequently Thomson compensated guests, adequetly, for this. The Rooms: These are simply... More

Was this review helpful? Yes 11
South Wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 May 2013 via mobile

Whilst recognising all the other reviews I have now had my holiday cancelled by Thomson to Utopia and have had to over pay to stay in Katelios (my favourite quiet resort) whilst I understand that Thomson did not represent the inclusive deal appropriately my husband and I had a lovely time there a year or so ago when the hotel... More

Was this review helpful? Yes 6
Cardiff, United Kingdom
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 May 2013

Returned on Tuesday after a lovely week at the Utopia in Katelios. We agree with comments made by Sandy053 & LynnS & believe that Thomson have misrepresented the facilities & all inclusive offer at the Utopia Hotel in their blurb. However, although the all inclusive drinks finished at 9.30 pm, beer,wine, tea, coffee, water & soft drinks were available until... More

Was this review helpful? Yes 12
Bristol
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 22 May 2013

Thomson Holidays have totally misrepresented the expectation of an all inclusive holiday at this hotel. There were 3 restaurants specified - there is only one - and all inclusive until 11.00pm in the brochure. No snack bar and nothing to drink after 9.30pm unless you paid for it. No bathrobes, no working 'phone in the room, no fire instructions, toiletries... More

Was this review helpful? Yes 7
Dengie, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 May 2013

We booked independently with icelolly.com and considering what we paid (cheap n cheerful break), were amazed when we arrived at a clean, beautiful and plush looking hotel. The front desk chap Christos couldn't help enough, immediately attending to us when we arrived. We were lead to our suite which was absolutely gorgeous in fixtures and fittings with Jacuzzi bath and... More

Was this review helpful? Yes 5
colchester, essex
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 21 May 2013

Thankfully I had the pleasure of reading recent reviews of this hotel from disgruntled travellers, 7 weeks before I was due to stay here. I'd booked with Travel Republic, who didn't bother to alert me to the fact that the all-inclusive isn't in fact proper all-inclusive after all. Thankfully after making them aware, I have received a full refund of... More

Was this review helpful? Yes 9
 
 
Utopia Resort & Spa
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Additional Information about Utopia Resort & Spa

Also Known As:
Utopia Hotel Katelios
Utopia Resort And Spa
Utopia Hotel
Address: Katelios 28086, Greece
Region: Greece > Ionian Islands > Cephalonia > Katelios
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 4 hotels in Katelios
Price range (per night): $132 - $466
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Utopia Resort & Spa
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