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Blue Lagoon Hotel

3.5 of 5
99 Moo 2 Chaweng Beach, Chaweng, Koh Samui 84320, Thailand
Hotel amenities
Blue Lagoon Hotel
Ranked #50 of 64 hotels in Chaweng
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102 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
1 of 5 stars Reviewed 9 May 2013 via mobile

My family and I stayed at this hotel in February for a week and we felt the hotel itself would be rated 2 stars at most. The only thing that we enjoyed was swimming in the pool. We had a garden bungalow on the other side of the road. The furniture is really old and the room smelt very musty.... More

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sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
10 May 2013

Dear Valued Guests, First and foremost I would like to offer my most sincere apologies for the inconveniences caused. We were very saddened that you were not satisfied with your rooms and for that, we deeply apologize. We have taken note of your comments and will follow up and improve. We are currently touching up all of our rooms to... More

Tampere, Finland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

Stayed at a garden bungalow which are across the street from the reception and main hotel complex. They did not promise much in the booking site but still left me disappointed. My bungalow was in desperate need of maintenance and renovation. Front door lock, air-con, shower etc. were barely functioning properly. Furniture in bad shape and badly fixed. Good thing... More

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sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
10 May 2013

Dear Valued Guest, Thank you for taking the time to post your review . The Team at Chaweng Blue Lagoon is very sorry to hear of your disappointment with regards to facilities and service. As customer service remains our top priority, feedback such as yours enable us to improve our service, facilities and therefore we are very grateful to you... More

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Leeds, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 8 May 2013

My husband and I, and other family members, have stayed at the sister hotel of the blue lagoon (Chaweng Beachcomber) a number of times since 2002. At the end of Aug/beg Sept 2012 we stayed at the Blue Lagoon due to the Beachcomber having renovation work. We had a really good holiday (as I stated in the review I wrote... More

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See 2 more reviews by MidgetgemLeeds for Chaweng
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

As a backpacker looking to splurge for one night, I didn't have very high expectations. They were all surpassed. The highlights were definitely the pool and the beach with comfortable chairs. For the price we paid, I though this was a very nice hotel. The restaurant was a bit overpriced though, so I would recommend eating elsewhere.

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sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
26 April 2013

Dear Valued Guest, Thank you for your kind review !! We are delighted to hear that you had enjoyed our amennities here at Blue Lagoon Hotel , even just a short stay . We also make note of your comment about the price of Restaurant , and please trust that we will bring it up to the management team. We... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013 via mobile

We stayed in the hotel for three nights, very quiet, smiling and friendly staff, good breakfast, very beautiful pastoral beach but very shallow untill very far in making it, at least for me, pointless more of an eye candy. overall good value for money

Was this review helpful? Yes 1
sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
24 April 2013

Dear Mr. Benchaya Thank you for taking the time to share your experience at chaweng Blue Lagoon Hotel . We are very happy that you had a nice stay here at Blue Lagoon. Regarding to the beach , I agreed with you, especially for the guests who like to swim in deep water .For your next stay in Blue Lagoon... More

Cape Town Central, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

Our family and I recently stayed at Blue Lagoon for 12 nights amd what a delightful experience it was. The hotel is perfectly located on the beach with a great pool that my daughter loved. The STAFF were exceptional and wnet out of their way to ensure our expectations were exceeded. Specific mention needs to be made of ET and... More

Was this review helpful? Yes 1
sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
16 April 2013

Dear Valued Guest, Thank you for your super kind review! It is so nice of you to mention our colleagues ( FB Team ) they will be super happy to know it . We are delighted that you and family enjoyed the stay at Chaweng Blue Lagoon hotel and It is also such a pleasure replying to guests that have... More

Sea Point, Western Cape, South Africa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

Visited this hotel recently 27 Mar to 08 Apr 2013- had a wonderful stay, lovely location, wonderful staff nothing too much trouble, lovely rooms, teak furniture, granite bathrooms, basic but clean and functional. Can highly recommend it.

Was this review helpful? Yes 2
sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
13 April 2013

Dear Valued Guest, Thank you so much for taking the time to write such a wonderful review of our property . We are delighted that you enjoyed your stay at Chawng Blue Lagoon Hotel. We aspire to create memories and are always happy to hear that our guests left with beautiful memories . Very much looking forward to having you... More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2013

I was quite surprised at some of the negative comments on your site regarding this hotel. One of the reasons people travel to Koh Samui, and Chaweng Beach in particular, is that all the hotels are local Thai hotels no higher than 3 storeys. They typically feature Thai architecture, local employees and have old world charm. If visitors expectations are... More

Was this review helpful? Yes 2
sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
12 April 2013

Dear Valued Guest Thank you for noting of every impressive detail you experience during your stay with us. We are overjoyed that we could enhance your stay !! We are thrilled that we were able to accommodate you in every way ( especially from the person who works in the same industry ) , our efforts made your stay, from... More

Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 April 2013

Having read several 'poor' reviews since December 2012 we (a group of 6 rooms and several families) became notably concerned so we called and corresponded with the hotel several times prior to our arrival in March 2013. Despite assurances by the hotel management that the hotel was up to our expected standards we were all still wary until our arrival... More

Was this review helpful? Yes 1
sirowanp, Front Office Manager at Blue Lagoon Hotel, responded to this review
12 April 2013

Dear Mr. Wayne & The Gang Thank you for your super kind review ,We highly appreciate your positive comments about our team member , rooms and resort . It is always our biggest goal to make our guests feel welcome and valued. I have passed on your comments to all of our team member. They were overjoyed to hear that... More

Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 30 March 2013

Have stayed here a few times, rooms are adequate, location is close enough to the strip but far enough away to avoid noise, the pool & beach are very good, staff are somewhat indifferent with a few exceptions (Wilai), the restaurant/breakfast is very good, there is a lack of water pressure on Samui which makes showering a laborious process, water... More

Was this review helpful? Yes 1
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Additional Information about Blue Lagoon Hotel

Also Known As:
Blue Lagoon Koh Samui
Blue Lagoon Hotel Koh Samui/Chaweng
Address: 99 Moo 2 Chaweng Beach, Chaweng, Koh Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Koh Samui > Chaweng
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#20 On the Beach Hotels in Chaweng
Price range (per night): 65 AUD - 124 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Chaweng Blue Lagoon Hotel is a 4-star hotel nestled in a tropical garden between palm trees, lush bushes and flowers, and the beach.At our resort, we offer Superior Rooms, Deluxe Rooms and Deluxe Suites in our five 2-storey buildings. If you would like to spend your holiday in a more private way you can also book one of our Deluxe Villas right next to the beach or pool.Although being one of the smaller resorts on Chaweng Beach we have excellent staff who know how to make you feel comfortable from the very first minute to the very last. This is certainly one of the many reasons why we enjoy a long list of repeating guests throughout the year enjoying our family-style atmosphere. ... more   less 
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