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All 3 Puerto de Santiago accommodations »

Viglia Park

2.0 of 5
Avenida Quinto Centenario N. 58, 38683 Puerto de Santiago, Tenerife, Spain
Hotel amenities
3.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    16
    39
    13
    7
    9
Date Rating
smilesaplenty
Letchworth, England, United Kingdom
1 review
2 helpful votes
4 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

Me and my family have so enjoyed our holiday here that we have been 3 times! The staff are friendly, the apartment spacious and clean (the odd cockroach has to be expected), the views are magnificent and the 2 swimming pools are, em, refreshing. IN 2008 when we visited, my 8 year old suddenly had diarrhoea whilst sitting in the... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
12 January 2012

Dear smilesaplenty, Thank you for choosing us again for you holidays! It is always nice to see you back here! Thank you for your recomentadions for future clients as well! Hope to see you soon! Kind regards, Viktoria Demeter More

Princessplumpers
Brighton, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

The apartments are basic but clean and spacious, we had a fantastic view of the cliffs from our balcony. Our daughter loved the swimming pool on the roof and Isabella who worked in the cafe, who was so friendly and kind to her. We booked half board, and once we'd notified the chef that we were vegetarian, they made such... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
28 November 2011

Dear Princessplumpers, Thank you for your nice comments, I will inform Isabel and the chefs from it as well! Hope to see you back soon! Kind regards, Viktoria Demeter More

Neilb62
Darwen.
Senior Contributor
38 reviews
44 helpful votes
4 of 5 stars Reviewed 19 November 2011

We arrived by hire car from the airport. Parking is on-street and appears busy but in the week we stayed there were always spaces. Reception was quick and efficient and we were given the keys to room 85. We had requested a single bed apartment on a high floor, so we got a two bedroom apartment (for just 2 of... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
28 November 2011

Dear Neilb62, Thank you for your stay with us, we are glad that you enjoyed it. As we have gardens on each level of the complex we are looking for a more efficient solution for the ants with our fumigation company. We apologise for this inconvenience! Hope to see you back soon. Kind regards, Viktoria Demeter More

aneta993
London, England, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

It's not a five start hotel which is reflected in the price but I'd definitely stay again. The kitchen was very well equipped. There was everything there, from a coffee machine and toaster to a corkscrew and ice bucked to chill your wine or champagne. The staff are friendly and helpful. The main disadvantage is, funny enough, the guest themselves... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
17 November 2011

Dear antea993, Thank you for choosing us for your holidays, we are happy that you enjoyed your stay with us! Would like to apologise for the towel problems, we inform all our guests in the information letters and on the notice boards situated on the swimmingpools but sometimes seems that it is not enough. Also apologise for the mistake by... More

pichlo
Oxford, United Kingdom
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

Unfortunately, I did. Travelling with two small children (1 ½ and 4 ½), we booked it as part of a pre-paid holiday package. It cost us £1500 for two weeks, so about £100 per day. At this price, it was... disappointing is about the mildest I can say. There is no air-condition, only ceiling fans. We had two bedrooms. The... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
9 November 2011

Dear Mr Pichlo, Thank you for your critics, thanks to them we can always improve our services day by day. I am sorry that you didn´t received the washing up liquid and the soaps every day during your stay. Would kindly ask you the next time to report this at our 24 hours reception so we can correct our faults... More

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JHALondon_England
London, England
Contributor
13 reviews
10 helpful votes
4 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

I travelled with a family group of 10 people (5 to 74 years old). We were satisfied with the two 2-bed appartments (each sleeps 6), although in each appartment, one bedroom was a self-contained room with a double bed and the other was on a mezzanine floor with two single beds so it was not totally closed off. My husband... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
7 November 2011

Dear Mrs. JHALondon_England, Thank you for your nice comments. We would like to inform you that we have 3 bedroom apartmens as well so maybe for your next time you could reserve it to have more space for your family. Hope to see you back soon! Kind regards, Viktoria Demeter More

Jack_T_Ladd
Alexandria, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 2 November 2011
2
people found this review helpful

My partner and myself spent at week at the Vigilia Park aparthotel in October 2011, and was not disapointed in anyway at all, I had read the mostly good reviews on Trip Adviser prior to going, so was pretty confident, I was more than pleased, both with the standard of the apartment which has to be the best equiped of... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
7 November 2011

Dear Mr. Jack_T_Ladd, Thank you very much in the name of the whole staff for your comments! We would be very happy to see you back soon in Vigilia Park. I would like to inform you that we don´t have free apartments from the 25th of December till the 02nd of January. What about Carnaval in February? Thats also something... More

jacqui62_11
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 9 October 2011

When we arrived we was greeted by friendly staff, our appartment was 124 with fab views. It was basic but clean and could do with some updating since the kitchen draws were un-even there was no Air-con so found sleeping difficult the celing fan was was in sufficent. We had maid service every day with clean towels. The pools on... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
12 October 2011

Dear Jacqui62_11, Thank you for your comments and for your recomendations about the taxi services. Hope to see you back soon! Kind regards, Viktoria Demeter More

Rustifer09
Glasgow, Scotland
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 3 October 2011

We booked the Vigilia Park because it sounded like a peaceful, quiet hotel, not too far from civilisation, where you could enjoy a good rest, and that’s exactly how it was. The self-catering apartment was really nice and modern: living room, double bedroom, bathroom with shower, and small galley kitchen which was well stocked with implements including tin opener, scissors,... More

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Viktoria Demeter, Director General at Viglia Park, responded to this review
12 October 2011

Dear Rustifer09, Thank you very much for your nice word of Los Gigantes and of us. Thank you for your recomendations on the local bus services as well. Hope to see you back next year! Kind regards, Viktoria Demeter More

Christine S
Menheniot, United Kingdom
1 review
2 helpful votes
4 of 5 stars Reviewed 30 September 2011
2
people found this review helpful

We wanted a value-for-money holiday and got exactly that! Clean well-fitted apartments with fab views and great rooftop pool. Yes the area is very hilly and got me out of puff several times, so we made good use of the bus-stop which is right outside. Good to see the mix of local people/holidaymakers, and nice to try out the little... More

Was this review helpful? Yes
Viktoria Demeter, Director General at Viglia Park, responded to this review
12 October 2011

Dear Christine, Thank you for choosing us for your stay on Tenerife. It is always nice to hear that a client of us enjoyed the stay in our resort. Thank you for your recomendations of the area of Los Gigantes, Puerto Santiago and Playa la Arena. Hope to see you back soon! Kind regards, Viktoria Demeter More

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