Fantastic hotel, it gets a 5 star rating without hesitation. The Thomas Cook experience drags the score down to a 3.5 though in our opinion (details below). The hotel is located outside Ozdere, with nothing around it locally other than a supermarket and pharmacy. It's about a 40 minute walk to town or few mins in a taxi, though we... More

Just got back from 2 weeks in this lovely hotel. We travelled as a family with 2 kids aged 4 & 2 and although both loved the holiday they were disappointed at the none existence of the Thomas Cook Kids World Extra which is advertised as being operational from 1 May. The Village entertainment team (Thomas Cook equivalent for the... More

Let me start by saying this is a wonderful hotel, it looks stunning, the food was amazing (for the adults) and there was a bus to take you round the complex (boat bus). HOWEVER, we booked this hotel as we stayed in the Paloma in Side 2 years ago (this has now changed as well) and we were that impressed... More

As myself and my family were travelling at the same time as 'ginny1970' I have to say that we felt the same frustrations and concerns about Kids club, entertainment and availability of rides. The speech given to us by rep on the transfer coach from Izmir airport to Ozdere ran something along the lines of " TC really want to... More

Firstly good luck if your expecting to go out to this complex with your younger kids and are planning on popping them into the "wonderful" advertised 'KIDS WORLD EXTRA Club' as it didnt exist when we were out there last week. Our rep Angela was just inundated by complaints from the very few English familys who were staying there, that... More

My partner and I spent a week at the Paloma Club Sultan in April. We were more than happy with the hotel. We were upgraded and put into a family room, which provided plenty of space with a little balcony. The mini was stocked every day, and beach towels were replaced once a week. The bathroom was a little tired... More

Stayed April 2012 for 10 days, all I can say is, you will enjoy your holiday. We stayed in the main building, room spot on, cleaned everyday. Mini bar stocked everyday with beer, soft drinks and water. Beach towels provided which was a bonus. Food was excellent lots of choice and special night. Staff couldn't of been more helpful. Pools... More

Flew into Izmir and hired a car from there. Traveling from Izmir airport to Ozdere is really easy - about 45 mins drive. Some came via Bodrum and claimed it took up to 3 hours! Club Sultan has a main block of standard rooms whereas superior rooms seem to be those in the extensive grounds of this property. Standard rooms... More

This hotel was the best holiday I hav been on . Staff work hard , plenty for the kids , really clean , beautiful food . It had a main resteraunt and a few more. Not to far from the town and very entertaining . Excellent choice especially for families !!