We stayed for 4 nights at the Explora Patagonia in December 2011. This was our second stay at an Explora Lodge - having stayed at the Explora Rapa Nui on the same trip. The Explora Patagonia also provided outstanding service, food and tours, and a stunning view of Cordellera del Paine and Lake Pehoe. I have to get up early... More

I will never forget my experience. From the expert guides, for whom nothing is too much and the quality of the food and wine, to the wide variety of excursions and perfectly comfortable rooms, everything was unbeatable. We trekked to the grey galcier- a must and challenged ourselves on the highest peaks of the park, rewarding ourselves daily with three... More

We too had our trip to Explora cancelled due to bush fires and found that the ongoing communication by Explora to be first class. We were about to leave on a trip to Antarctica and the plan was to then go to Explora requiring two days of travel upon the completion of our cruise to get there. Explora communicated with... More

We were also impacted by the fire, and we were in frequent communication with Explora as they determined whether the hotel would be closed at the time of our reservation. Fortunately, we followed Explora's advice at booking and purchased travel insurance, so once it was determined the hotel would be closed, we were able to modify this part of our... More

Same as many others, we were affected by the fires in Patagonia and we couldn’t make it to Explora in Patagonia now in January. Our travel agent contacted us immediately after getting noticed from Explora, forwarded me all the information the company have sent them and they were able to relocate us in Explora Hotel in Atacama. While Atacama was... More

We were told about the problems with the fire in the region, but were told by our travel agent that the hotel would reopen on 26th Jan ( the park was already reopened) now we learn only buy checking the Explora website that it will not be avaliable for our trip in Feb. Despite their claims to be customer focused... More

We were booked for 4 nights at Explora Patagonia and scheduled to check in next week. We learned from our travel agent in Chile that the hotel is closed due to the recent fires at Torres del Paine, and is not expected to reopen until late February. Our jaw dropped when the travel agent informed us that, despite the hotel's... More

Heaven on earth. Place of immense beauty. Hotel with incredible view, service and attention. Incredible location and setting, and undescribable character. Great staff with great activities. Horses activities are a must. Carlos and Roserio are incredible hosts. There is simply no place like Explora Patagonia. More

Perhaps we were lucky (and we did have fabulous weather), but it was close to perfect - from the views, to the rooms, the service, the food, the friends we made, the excursions and of course Torres del Paine itself. The only minor thing is that because you hike with others and the guides need to keep the group together,... More