I booked this hotel online. When I got there they showed me a room with no window, a filthy bathroom with broken fixtures, lousy beds with dirty sheets, and dingy walls. I told them I wouldn't sleep in the room if it was free, much less the Rs2300 I'd already paid on travelguru. They apologized said the problem was that... More

I stayed in Shelter hotel a couple of times before, but never wrote a review about it. This time I booked rooms by email and never got any reply. Knowing that Gwalior's hotels are never really full I did not bother. I confirmed my booking in the morning of arrival day and was granted a good discount and good rooms... More

1. Asked for dinner- told to eat dinner at some stranger's wedding party- the cooks are too busy. 2. Constant noise of children running up and down - the elevators gave way and got faulty. 3. A guest made noise and got violent and abused dirtily, with the manager and they just stood smiling. 4. I asked for food and... More

if its just a need of shelter then this can be a good place. location provides u a convinience of being near to railway station. rooms are comfortable enought and room service is good. hygiene is maintained and food is just ok if you are alone. but with a group and family you may like to explore nearby resturants. staff... More

For the past 3 years I have visited Qwalior to see the historical fort and the Sikh Temple in the fort grounds with different friends. This year I went with my partner and my daughter (also an adult) and on all previous occassions I stayed at the Hotel Shelter because of it location and good service and of courseof its... More