A hire car is required for this hotel at least £200 for the week, got lost on the way horrendous drivers, on arrival with my 4 yr old grandson informed all the pools shut on 15 september nearest beach is an hours drive away, THERES NO BEACH IN MAZARA DEL VALLO. Staff were very helpful rooms spotless food average nothing... More

Strange mixture this place! Much of it is just fine; large comfortable room, good bath room, clean, quiet, a/c works well, masses of parking, really really great & helpful reception staff, but there are just a couple of problems. 1. Everything below ground level, i.e. the dining room. Staffed by a team of bad-tempered subhuman automatons it produces breakfasts which... More

Having just returned from a weeks holiday here I can only agree with the other reviews as this really is not a holiday hotel! You really do need a sense of humour to stay here. The rooms are clean but it is more of a business hotel. Apparently it has a sauna & gym but we were not able to... More

My boyfriend and I have just return from a holiday in Sicily. We were allocated to stay at the Ruggero II. Firstly, our taxi driver had not heard of the hotel, so after driving for over an hour with the meter running, we had to fork out 80 euros. Then we got to the hotel which itself isn't the worst... More

Of course I was concerned about the negative reviews, as we also had booked this offer via Travelzoo, but for the £299 we paid we were realisitc in our expectations. However, we found the hotel far exceeded our expectations. I have to say the food was good as was the choice. The only down side to our holiday were the... More

After believing the website which said Palermo it was a bit of a shock to arrive in Mazara del Vallo. The hotel was situated opposite wasteland on the edge of town and was hardly a seaside holiday destination. The hotel rooms were clean and the bathroom had fresh towels every day. There was absolutely no atmosphere in the hotel and... More

I was trapped by travelzoo to book this claimed 4 star hotel via hotelsbooked.com for a dream holiday in Sicily. It is not a holiday hotel. Nothing can be said nice about the place. The location is depressing, the hotel is so dull. The food is terrible. Can I sue travelzoo or hotelsbooked for compensation? I have wasted both my... More

Breakfast the same every day of the holiday duration of seven days Evening meal very poor Mazara Del Vallo very dirty with very few decent bars or restaurants Access to places of interest not easy and unreliable Not geared to tourists

Ive done it again !! I have a history of picking bad hotels and I have now excelled myself.....I thought I couldnt go wrong when I saw a " 4 star beach break in Sicily "advertised on a reputable site Travelzoo via Hotelsbooked.com. I was quite proud that I was going to give my girlfriend a great holiday.....HOW WRONG I... More