Stayed 5 nights in this hotel with my wife while attending a conference. Location is not OK, its behind a car park behind the convention centre and while you can walk to a shopping centre nearby, there's nothing else to do unless you transport out of the hotel area. Sure, its nice that they lay on a shuttle to KLCC... More

The view is really nice. Walking distance to the shopping mall. It would be great if there's a bicycle to rent.

Ambience and Asian architecture and lake and lagoon pool are fine. The "Wellness" title is something of a joke, there are no non smoking rooms or dining, and there is a healthy growth of black mould evident in rooms, especially the shower cubicles and air con surround. Door staff understand the meaning of the term "service".Reception staff are defensive and... More

This hotel is built bordering a very beautiful lake. It has a man made beach (a small one ) and a lagoon pool instead of the normal-looking swimming pool. It is also strategically located near a shopping mall which happens to be the only mall in Malaysia where a canal runs through. Even though the maintenance is not tip-top it... More

Pleasant hotel with good location near to the shopping mall - The Mines. It has a unique Lagoon Pool which is nice. The room can be improved though. We stayed in the chalet and had fun but do not put high expectations. However, it;s quite relaxing.

Chose to stay at Wellness Mines KL when booked by my local office in KualaLumpur. I browsed through their website and was impressed, so I gave a go head to my local office to book me. I was really looking forward to staying here with their own private "man-made" beach. Getting there from Kuala Lumpur airport is not a problem,... More

The entrance staff service was superb. You are greeted upon arriving and the staff at the entrance are very friendly. Receptionist staff are so much colder. They should swap roles once in a while. The room is so run down. Once I swipe my card on the door, I can't open the door. I thought I was in the wrong... More

Stayed here for six nights, while on business, due to its convenient location for us. Booked a chalet .... which was in very poor condition, managed to get it changed to a deluxe room, which was better and cheaper. Overall this hotel is in serious need of refurbishment, rooms tired and shabby, towels old and hard, no bathrobes, cigarette burns... More

We were looking forward to enjoying a 2 days 1 night getaway at this hotel. Read from the internet about its man made beach and thought it was something very much different from what the other hotels had. Since we wanted to relax. Upon checking in, we were given a room right at the end facing a kind of drain.... More