The hotel staff are surly and the corridors are filthy. Our allocated room was smelling so strongly of smoke that we had to ask for a change. Half board was actually more expensive than taking room only and paying for meals as taken... very bad value. Also the booked rate was not honoured, rack rate was charged.(only €8 per room... More

Good location - right on the beach but on a sunny September weekend the resort felt tired and run down. Hotel rooms had comfortable beds and stacks of hot water. However, rooms were cramped with poor / minimal storage space. Bathroom was clean but the layout was poor. The WC is close up against the basin making bit difficult to... More

We stayed at neptune as part of family visiting for 4 nights. So we only needed a place to sleep without breakfast. Room was quite confortable but the bathroom was small because we had not place enough for our knees when we had to use the toilet. Reception staff was friendly and we got a secure parking for ca8.00 EURO.... More

Stayed here for one night whilst travelling through Northern France coastline to Normandy - perfectly situated opposite beach which we spent the day on in the glorious weather. Plenty of bars and restaurants to choose from and was an unexpected beach element to our hoiday.

The hotel has an ideal location facing the sea with it,s sandy beach, I booked and paid for a single room and had a double bed anyway, no question about sharing. Really helpful staff. Had a really comfortable night sleep.

This is a 2 star hotel but in reality probably delivers a little more. First the negatives: 1. Our bathroom was fitted with a jacuzzi bath and instructions were provided in the room. It didn't work. When we asked, we were told it wasn't meant to. We hadn't expected such a bath so it wasn't a problem that it didn't... More

A last minute decision to stay overnight at Berck before taking Le Shuttle back to England lead to us staying here. The beach-side location is superb (and unique), accommodation was pretty basic (we had a studio - booked a 2 person one, but allocated one for 6), but for 40 euros the value was tremendous. Quiet hotel room with the... More

The room was clean, but very small. As the bed was nearly long enough for me I had to sleep cross. No heating on and on full power, the heating was not warm. Shower was so small that I had to leave the door open in order to wash my feet. Toilet was 30cm from washingtable. My knees ware pressed... More

Room OK but furnishing worn, window leaked onto carpet. View wonderful. Bar deserted and we were unable to locate any staff so proceeded to the restaurant which was empty apart from one couple. The waiter groaned when he saw us and his attitude grew more surly as another couple arrived. My food very tired apart from the dessert which was... More