We booked this hotel for two nights because they offered a good price and the pictures on the internet looked good. The hotel also has a very good location. It turned out the room you actually get for that price is rather old. Upon arrival the receptionist asked us if we wanted to upgrade the room at an additional cost... More

Went to macau for my bachelors trip with 3 of my best friends. booked this hotel through the web only because of the price difference. There are many negatives about the hotel. below are just a few 1) Although its named "Best Western",,nobody knows this hotel by best western.locals know it as some "Sun Sun Chu". all hotels in macau... More

Nasty rooms, carpet so dirty. No power connection for laptop, I had to use bathroom outlet! I was the only person eating breakfast. The soft bed and pillows was the ONLY bright spot. You need a card to use the elevator but it did not work often. Wallpaper peeling off walls, leaky plumbing, you get the picture? This place needs... More

So this is the trick. They post on line the lower price among hotels located in the center and very nice pics of their renovated room. Once you get there you will get one of their bad rooms so they will ask you: "Do you want to upgrade?" As the room, it is run down, disgusting carpet, dust everywhere, found... More

BE CAREFUL! CUNNING STAFF WHO TRY TO SELL YOU AN UPGRADE! We got ask if we wanted an upgrade for 280 $ or if we really wanted to stick with our booking.com rooms.We asked to view this room as we had visited the website before and it showed new modern rooms.However, they have only renovated the top 3 floors whereas... More

When we got there, it was very late into the night. There were not many guests so we were given much attention by the single woman by the front desk and the guard. The woman by the front desk was kind of rude. She looked scary. She never smiled at us the whole time we were in the lobby. The... More

Stayed in Best Western Sun Sun Macau, for one night as a trip from Hong Kong. Booked last minute and got a Deluxe Room for $100 Will point out now, I spend a lot of time in hotels for both business and pleasure. I arrived at Macau ferry terminal and taxi driver had to call the hotel and get directions... More

Clearly this hotel spent all it's remodeling money on the lobby and executive level floors which are pictured online. I'd rate this a 1 star in the US. For the price I expected much better. There are cheaper hotels in Macau that aren't any better than this. I'm not sure how much they actually clean in the rooms. The bath... More

I was surprised at the low standard of the hotel for Macau. i know the prices were cheap but the standard of the Hotel was poor. The room was dark, had an old musty smell and the view was some back view of old accommodation. The bathroom was dirty and had dark hair everywhere. I felt like I had stepped... More