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All 5 Playa Paraiso hotels »

Iberostar Grand Hotel Paraiso

4.5 of 5
Carr. Chetumal-Pto Juarez km 309, Playa Paraiso 77710, Mexico
Hotel amenities
Iberostar Grand Hotel Paraiso
4.5 of 5 stars 1468 Reviews
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1,468 reviews from our community

What travellers say about this hotel
  • Room service(66)
  • Very good(58)
  • Pillow menu(43)
  • Ocean front(43)
  • Lobby bar(42)
  • Tranquility pool(40)
  • Star Friends(39)
  • Other resorts(36)
  • Golf cart(31)
  • Top shelf(29)
Traveller rating
    1,241
    150
    44
    25
    8
Only show reviews for Family (102) | Couples (1,137) | Business (14)
Date Rating
Kelowna
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW
5
people found this review helpful

I have been to this property three times with my spouse and it is amazing. I love the fact that it is adults only and very chill. This is the nicest place ever! I have stayed at a lot of different places in Mexico and this tops them all. The food is amazing and the head chef is always willing... More

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New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
5
people found this review helpful

We recently stayed at the Grand for four nights and our only regret was that we didn't stay for longer. Service was top-notch. Everyone we encountered was friendly and gracious. We felt pampered from the moment we arrived at the hotel ... we were immediately served champagne, which helped! We upgraded to an ocean-view room, which was great. I didn't... More

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London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

We had visited in May 2011 & had such a great time, we decided to go back again for another 2 weeks - this time via Thomas Cook as it seemed First Choice no longer advertise it. One tip is go for private transfers if you can - the coach Thomas Cook laid on was packed hot an not a... More

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Bayonne, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

Ok so we stayed at the grand in the first week of may. Before this my husband and i have been to the lindo ( which we got matlrried at and also highly recommend!!) And also the beach resort. We asked for an upgrade when we check in and because we were frequent travelers there they gave it to us... More

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Philadelphia, Pennsylvania
1 review
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW
13
people found this review helpful

I just got back from the Iberostar today. I have to say it is a beautiful resort with amazing rooms and views. The star friends staff and the food service staff are incredible. They are social and obviously trained well. Unfortunately, I have to say the concierge and butler are a waste of time. They are rude and very unwilling... More

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Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

When I went to The Iberostar Grand I was exhaisted and stresed to my limit from work. After one night my stress levels had gone down substancially. The hotel is calm clean, beautifull landscaped. The food choices were exactly what I wanted tasty, a big variety of healthy choices and available all the time so I didn't have to worry... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

One word-WOW. You will not be disappointed if you stay at the Grand. Every staff member was very helpful and happy to assist you, especially our butler Trini. There are plenty of food choices at the buffets and the lobster lasagne at the italian restaurant was over the top. I like the fact that if you did not want to... More

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Elkridge, MD
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
3
people found this review helpful

Our stay was from May 13 – May 18. As this was our first visit to Mexico, and our first experience with an All Inclusive, I did extensive research, and Iberostar came out on top. From the 100’s of reviews I read prior to our trip, my expectations were very high, and for the most part, I was not disappointed.... More

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Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
2
people found this review helpful

This is my 2nd trip to the Grand and it just keeps getting better. I love the food, the rooms, the beds are divine, the service is great. I also like the fact that you can find a quiet or an active area depending on your mood of the day. There are many quiet corners and pools where you can... More

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Brighton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
4
people found this review helpful

We stayed at the Grand April 28-May 5 and got married there on April 30. It was a BEAUTIFUL wedding (if I do say so myself) and a great trip. This was our 3rd time at the resort and several guests at our wedding were also repeat Grand guests. There were 30 of us in total at the wedding. Jessica... More

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Additional Information about Iberostar Grand Hotel Paraiso

  • Iberostar Playa Paraiso
  • Playa Paraiso Iberostar
  • Iberostar Grand
Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso 77710, Mexico
Price range (per night):* 310 AUD - 759 AUD

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