When we came here two years ago we thought this was the most beautiful, well kept vacation spot we had ever been to. The service was excellent also (in 2011 our butler was Victor). This year in May nothing has changed but not in a good way. Painting needed to be done, the rooms could use some updating, the tile... More

We stayed at the Iberostar Grand Playa Paraiso in June 2013. We have stayed at five different all-inclusive resorts, including Jamaica, Mexico, and Turks & Caicos. The pictures posted by the resort and Trip Advisor are exactly the way the resort looks, it is a beautiful property. The rooms, grounds, pools, beach, and bars are well maintained. The staff was... More

The most beautiful hotel, rooms, food & service. I LOVE this hotel. I had lobster tails with drawn butter for lunch every day! A personal butler is assigned to each room. Unlimited privileges at the other Iberostar properties on site are included.

We have been to Excellence Playa Mujeres and Excellence Riviera Cancun and I believe those hotels provide 5-star service and are less expensive. Our experience at the Grand was incredibly disappointing. There was a storm while we were there, and that is of course not the hotel's fault. What is their fault is their response to the storm. There is... More

My lover brought me there for my Birthday. We stayed at the Grand Hotel for one week and I felt like I was a Queen. Everyone there was making sure everything was perfect. I had the time of my life!!! We appreciated the quiet pool. It was a place where we spent a lot of time. I was there to... More

Alot has already been written about this hotel, but I feel that I have something to add because other reviewers seem to fall firmly into 1 of two camps: 1. "Iberostar is the greatest place ever, everyone should go there and nowhere else, everything is perfect and amazing." *Had a few too many Margaritas and remembers very little about their... More

I recently had my wedding at Iberostar Paraiso Grand hotel in May and I was so impressed with everything about this place. I highly recommend you have your wedding here. You can have an amazing classy wedding for a reasonable price compare to what you will spend in the U.S. The service from the staff was excellent! Jessica our wedding... More

My boyfriend and I recently visited the Iberostar for a well-needed 1 week vacation. We spent considerable time researching a vacation destination & property due to both of us having specific travel requirements in regards to food, location, hotel rooms, entertainment, etc. It can be difficult to find a resort and location that meets all of our needs. We really... More

Once again the Iberostar Grand Hotel has lived up to its name. We have now stay at the Grand Riviera Maya twice and in Punta Cana four times. Both are lovely properties with well manicured grounds and attentive staff. The beach is much better in the DR, but the rooms and pools are better in Mexico. Both golf courses are... More