We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 5 Playa Paraiso hotels »

Iberostar Paraiso del Mar

Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso 77710 , Mexico
Hotel amenities
Write a Review

1,568 reviews from our community

What travellers say about this hotel
  • Very good(42)
  • Great time(28)
  • Lobby bar(24)
  • Star Friends(24)
  • Shopping center(21)
  • Japanese restaurant(20)
  • Golf cart(18)
  • Ice cream(17)
  • Friendly and helpful(11)
  • Grounds were beautiful(11)
Traveller rating
    821
    476
    152
    73
    46
Only show reviews for Family (419) | Couples (373) | Business (9)
Date Rating
my2boys99
Cleveland, Ohio
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

My boyfriend and I just returned from a 4 night stay at Iberostar booked through Apple Vacations. From beginning to end, it was absolutely amazing. This was our first trip to Riviera Maya so we didn't know how to narrow down our search on resorts but we really lucked out. The resort is beautiful, filled with swans, flamingos and peacocks... More

Was this review helpful? Yes
Mark S
Saint Louis, Missouri
2 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW
2
people found this review helpful

Stayed for one week and enjoyed the resort very much. Staff was very friendly and tried to accommodate our needs. Food was average most of the time but some selections were very good at times, but the buffet selection though could be of a larger variety. My opinions of buffets are they are buffets some may be better than others... More

Was this review helpful? Yes
murphy1121
Michigan
2 reviews
8 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Stayed here for our anniversary, Sept 20-30th, 2011. Very, very quiet time, less then 50% capacity. Stayed in building 15. This is right in middle of resort, a few minutes walk to pools. Nice rooms, not huge, but ok. Lots of space to unpack, and use dressers. Stayed on second floor, on side of resort, nice view of the new... More

Was this review helpful? Yes
Gswets
Saint John, Indiana
Contributor
11 reviews
20 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW
4
people found this review helpful

We spent one night here, just to check out the resort. The check in service was quick and easy. The bellman took us to our room in a cart, which was nice. He didn't want to leave until I gave him a tip which was a little annoying. The food at the buffet was good, with a nice selection. The... More

Was this review helpful? Yes
Saro0808
1 review
4 helpful votes
4 of 5 stars Reviewed 5 February 2012 NEW
4
people found this review helpful

Stayed here for one week in Jan. And was not disapointed. This is a great resort for the scenery(very natural but well maintained) lots of wildlife and great for those who like to walk. I was very satisfied with the food both at the buffets and the a la carte. My food highlights were the limes filled with coconut at... More

Was this review helpful? Yes
Marie Garaud, Quality manager, Iberostar Mexico. at Iberostar Paraiso del Mar, responded to this review
11 February 2012

Dear Guest, Thank you for sharing your kind comments about Iberostar Paraiso del Mar. Our team is constantly working to provide the best possible experience to our guests. Please be assured that I will share your feedback with the rest of the team who will be very happy to read your comments. We hope to welcome you again soon. Kindest... More

Cheeseheads
Green Bay
Top Contributor
52 reviews
127 helpful votes
4 of 5 stars Reviewed 5 February 2012 NEW
2
people found this review helpful

We had a nice time at the Iberostar Paraiso Del Mar. Our room was decent. It was a nice size and had a balcony but it was a very long walk to the pool and the beach. Eventually, the rooms will need updating as they still have the big clunky televisions. The pool was huge and clean with lots of... More

Was this review helpful? Yes
Marie Garaud, Quality manager, Iberostar Mexico. at Iberostar Paraiso del Mar, responded to this review
11 February 2012

Dear Guest, First of all, I would like to thank you very much for taking the time to write a review about your recent stay. It is a pleasure to hear that you enjoyed our facilities and services and you liked the beach, swimming pool... We also would like to thank you very much for your suggestions. As a hotel,... More

shalfon
Brantford, Ontario
2 reviews
22 helpful votes
4 of 5 stars Reviewed 2 February 2012
9
people found this review helpful

long review but hopefully comprehensive (food is at the bottom)! We've stayed at MANY all inclusives so i think we can provide a pretty accurate review. Travel dates: Jan 19-28 2012 Flight: we flew Spirit airlines...i don't recommend them! Although it was a pleasant flight, there are many things about this airline that I didn't care for. Seats do not... More

Was this review helpful? Yes
Marie Garaud, Quality manager, Iberostar Mexico. at Iberostar Paraiso del Mar, responded to this review
6 February 2012

Dear Guest, First of all, I would like to thank you for leaving such a detailed and also positive review about Iberostar Paraiso del Mar. It is important for us to read an accurate and precise description, which allows understanding your opinion about our services and facilities. We are delighted to know that you enjoyed your holidays with us. Furthermore,... More

love_to_vacation10
Wisconsin
Reviewer
3 reviews
10 helpful votes
2 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

This was our 4th trip to this resort and all the previous times we loved it which is why we kept going back. In the past, the staff was friendly and always smiling, the food was good, and we never wanted to leave at the end of our vacation. This time, the 7 nights couldn't go quickly enough so we... More

Was this review helpful? Yes
Marie Garaud, Quality manager, Iberostar Mexico. at Iberostar Paraiso del Mar, responded to this review
7 February 2012

Dear guest, Thank you very much for the time you invested on writing your comments about your stay with us. I would like to sincerely apologize for any inconvenience you may had and feel sorry to hear about your experience this time. Your comments are highly appreciated. Please rest assured that we will work on all the areas mentioned in... More

renna49
Wisconsin
Reviewer
3 reviews
10 helpful votes
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

stayed there for 7 nights.. no complaints resort and grounds were beautiful,food was good , service was great. beautiful clean pool, plenty of lounge chairs. Had a great time, would go back More

Was this review helpful? Yes
Mary M
Greenfield, Wisconsin
2 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We just returned from our 2nd visit to this hotel. We were here when it first opened and always wanted to come back to see the grounds when it was fully matured. We could not be more impressed with the beautiful landscape and natural beauty of this resort. We have been to many resorts Mexico, Jamacia and Dominican Rebublic and... More

Was this review helpful? Yes

Travellers who viewed Iberostar Paraiso del Mar also viewed

Iberostar Grand Hotel Paraiso
4.5 of 5 stars 1,294 Reviews
Playa Paraiso, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Iberostar Paraiso Beach
4 of 5 stars 1,270 Reviews
Playa Paraiso, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d259116?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Iberostar Paraiso Lindo
4.5 of 5 stars 1,900 Reviews
Playa Paraiso, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d284824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 5 hotels in Playa Paraiso, ranked by popularity »

Been to Iberostar Paraiso del Mar? Share your experiences!

Write a Review Add Photos Add Videos

Iberostar Paraiso del Mar Also Known As

  • Iberostar Playa Paraiso
  • Iberostar Hotel Playa Paraiso
  • Paraiso Del Mar
  • Iberostar Paraiso Del Mar Mexico
Address: Carrt. Chetumal-Pto. Juarez km. 309, Playa Paraiso 77710 , Mexico

Is Iberostar Paraiso del Mar your business?

  • Manage your listing
Iberostar Paraiso del Mar
Show the lowest price for this hotel* (from our partners)
We're sorry, we currently have no offers for this property.