This was our second time at this hotel and thoroughly enjoyed it. We were all inclusive and it was great. The service at the main bar and pool bar was excellent and the staff were first class. The hotel is spotlessly clean. The food was very good, plenty choice. The animation team were great, always entertaining you most of the...
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Dear guest,
In first place, Thank you for choose Iberostar Bouganville Playa for so a important moment like holidays. We are delighted to hear that you felt welcome.
Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest...
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stayed here over xmas and new year 2011/12 and had a fantastic holiday, nothing was too much trouble for all the staff. The hotel is in need of refurbishing but the atmosphere of the hotel makes up for it. The food was outstanding, the entertainment was enjoyable, the staff were very friendly. I would highly recommend anyone staying here. There...
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Dear guest,
In first place, Thank you for choose Iberostar for so a important moment like holidays. We are delighted to hear that you felt welcome in Iberostar Bouganville Playa.
Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that...
More
The good points
* it is within a walking distance from lots of beaches, caffes and shops; every day we walked to a different beach with a pram even though we had a car; it is within 15 min drive to the airport but we did not see or hear any plane noise
* although it is in the middle...
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Dear guest,
First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill your expectations.
It is very important for us that our guests feel welcome and comfortable within the whole hotel area and we feel sorry to read that didn´t succeeded. Feedback like...
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We have just got back from a week at this hotel and my husband had his wallet pinched with nearly 400 euros in it. We obviously dont know who it was but out of the two suspects the bar staff rate highly. However a huge plus for the hotel manager and the deciding factor that we will be returning was...
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We had a lovely break in Tenerife however just a few comments about the hotel... not moans, just comments
It's not a 4 star hotel... flaking surface in the bath, black line that looked like mould around the bath.. scratchy towels .. off white towels and a mattress that had seen better days.. rooms was a bit "dingy" and in...
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Dear guest,
First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill your expectations of a four star hotel.
Your comment will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We will certainly take in our...
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Been to this Hotel now five times and have found it to be the perfect place for a quiet peaceful break. Admitted the rooms are past their best but that is amply made up for by the service and other ammenities.
There are two swimming pools and a toddler pool served by an abundance of sun beds and parasols there...
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Dear guest,
It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Bouganville Playa area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt welcome.
Feedback like yours is very important to us,...
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Having read some of the previous reviews,we were concerned regarding this hotel.However we need not have worried. We had a very friendly welcome at reception and were allocated room 707.This had both sea and mountain views,and it was a pleasure to have an early evening glass of wine and watch the magnificent sunsets. Yes the furniture was tired and definitely...
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Dear Guest,
In first place, we would like to thank you for your stay in our Iberostar Bouganville Playa and for your friendly comment. We work hard with illusion and enthusiasms improving our services and facilities to make our guest feel welcome.
We are improving our services and studying the possible renewal of the hotel
Comments like yours help us...
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We stayed at this hotel for the 7th year in a row this March and found a marked change in hotel policy and management attitude. We have had fantastic holidays at this resort previously and will now sadly never return due to the appalling attitude of the hotel manager we experienced during our last holiday. All of the staff know...
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar Bouganville Playa. We would like to apologize for “any “situation under our standards, the head departments have been informed about your comments and we are sure they will help us to improve. We are profoundly sad to lose a repeating guest.
Feedback like yours...
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we went last year as a group of six three adults , 1 child (11) and two teenagers 16 , we had a great time and staff were very friendly my child of 11 had a great time playing in the 2 large pools and inside in the arcade there was also plenty of activites during the day , night...
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Dear guest,
In first place, Thank you for choose Iberostar Bouganville Playa. We are delighted that you enjoyed your stay with us.
We are glad to read that your child has enjoyed our day and night entertainment program. The entertainment team work very hard with illusion and enthusiasm to make all our guest feel welcome.
Thank very much for your...
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Just returned from an all inclusive stay here, the food was excellent with plenty of choice & good quality.
The staff are wonderful & go the extra mile to make your holiday enjoyable.
As for people's compaints about the rooms I think they must be very picky as ours was perfectly allright with a sea view we didn't pay any...
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Dear guest,
First of all, thank you’re your time to write your review about Iberostar Bouganville Playa . It is a pleasure for us to read how much you have enjoyed your stay with us especially in so a special moment like holidays.
We are delighted with your powerful and positive words describing our complete services and facilities.
Feedback like...
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