We booked through Thomas Cook & we were impressed with the free transfer service. We arrived as 1st drop off from a minibus- 20mins from airport to hotel. We checked into the hotel at 10pm and were greeted by friendly reception staff who carried our suitcases to our room. We were told that they knew we were arriving late (Thomas... More

We booked this Hotel through Thomas Cook who rated it as a 5 star. We had read the tripadvisor before hand and wished to up grade to Privelage, which Thomas Cook, for some reason could not assist us with. When we arrived we were given a Standard room, which looked basic, spacious, very little amenities, and the bed was rock... More

We've just returned from a week at costa adeje palace, we booked a standard room which we were told on arrival was a room only at the sides of the hotel, which mainly faced the dustbins and the car park. We asked to move to the other side but instead were only told we had to pay 132 euros to... More

we arrived at around 9.30pm Friday evening 10th may 2013 and the booking was for standard room only no other was offered by agent. We found the room basic with little amenity and was over looking the rear car park and waste ground along with the main loading area more or less under out room which we suspected would be... More

We have just returned from a 10 day break. The grounds and pool are very spacious. The food is very good. It is a large hotel but always plenty of sunbeds. One pool was heated and the two larger ones were not. The staff were very friendly. At the snack bar it states on the menu what is included in... More

The hotel was nice, our standard room was large and spacious yet basic with a view to the neighbouring hotel so our balcony rarely got any sunshine. The pool area was great with plenty of sun loungers but the pool is very deep, this may not suit people who cannot swim well. Food was okay but birds flew though the... More

My partner and I have just returned from a week at the Adeje Palace Hotel -5th/12th May 2013. We arrived very early in the morning (0500hrs) due to a flight delay from Alicante. Upon being giving our room on the ground floor we entered slightly tired to find the room OCCUPIED, turning of the light and quietly closing the door... More

Just back from a great week in the Costa Adeje Palace. We had a really nice sea view room which was comfy and spotless (there are still a few rooms that haven't been updated but we were told they will be completed this year). We found the service throughout the hotel to be efficient and friendly, especially in the restaurant... More

hi we have just come back on the 8th from a weeks holiday in tenerife staying at the H10 costa adeje palace. the hotel its self was excellent and kept to a high standard at all times. I cannot understand why people are moaning about the food here as it is very good they have a different selection every day... More