We came here last year and enjoyed it. Booked flight direct and accomodation with expedia. This time we paid extra for upgraded sea view, it was well worth it.
All staff we encountered were great, friendly and helpful.
The reception was especially good.
We ate in the restaurant over the swimming pool a few lunch times, it was as good...
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My wife and I stayed here for 4 nights in January. The hotel is spacious, as was our room. Everything was clean and tidy and our only minor issue was that the location of our particular room meant that we got virtually no sun on our balcony.
The food was good and with plenty of choice - the only problem...
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Dear guest,
thank you very much for your commentaire on Tripadvisor . Indeed, thank you to choose the H10 Costa Adeje Palace to enjoy your holiday . Your comments represent the best reward for our daily efforts and therefore, I will pass your kind words to all the team of H10 Costa Adeje Palace.
We hope to see you again...
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Very good hotel. Magnificent surroundings of the hotel. Excellent pools. One pool heated. Hotel away from the city center. Very quiet. Hotel facilities very good. Gym, indoor pool, spa. The rooms are not big but clean. I highly recommend this hotel for people who like to relax.
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Dear guest,
We do appreciate your feedback after your stay at our hotel. Indeed, thank you to choose the H10 Costa Adeje Palace to enjoy your holiday and we are very proud to know that we could meet your expectations, like this is being our main objective. Your comments represent the best reward for our daily efforts and therefore, I...
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This hotel operates on the "you get what you pay for" principle, but it's not what you expect. We booked through Thomas Cook and were led to believe we'd have a very smart, comfortable and spacious "side seaview" room. I wasn't expecting fabulous, but at the same time, I wasn't prepared for grotty, dark and cramped - that's what our...
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Dear guest,
We feel sorry that we could not rich your expectation during your stay with us.
About your room booking unfortunately sometimes our will does not go according with the availability of the Hotel and of course we do have to follow the procediment with the TTOO.
Our mission is for you to enjoy your holiday in a pleasant...
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We stayed here early January. The front reception staff are rude, and unhelpful. We requested a late check out, that was approved and written down. However when it came to it we were locked out of our room. It was implied I was a liar and when I complained it was made out because we were British. My response I...
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we read the reviews on this hotel and they were exactly right, if you pay for Deluxe room and privilege package its fine, if not then you do get the grottiest of rooms, even the deluxe room isnt brilliant, although much improved on the first one we were offered. The food is ok but if you want to sit outside...
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Dear guest,
We feel sorry that we could not rich your expectation during your stay with us.
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.
Regarding the Restaurant we have around 467 table between the inside area and the terrace , unfortunately if we have a nice weather every guest want to have...
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Negative:
- Rude staff
- Huge hotel without personality
- No beach
- hard bed
Positive
- Nice breakfast
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Dear guest,
We feel sorry that we could not reach your expectation during your stay with us.
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.
We are sorry that we could not be successful in your case.
We would like to thank you for your opinions and comments. As this is the only...
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We are familiar with the resort having stayed previously at other hotels including the Guyarmina, Bahia Princess and both Riu Arecas and Riu Palace on several occasions
We arrived on 6 January 2012 and our sea view room and the gardens of the hotel were very pleasant and in good order. However the restaurant was another matter. The ambience was...
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Dear guest,
We feel sorry that we could not rich your expectation during your stay with us.
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.
We are sorry that we could not be successful in your case.
We would like to thank you for your opinions and comments. As this is the only...
More
Returned 17th Jan 2012. There were a few iffy reviews so i was a bit worried before we went but shouldn't have been. The hotel is great, even the reception is pretty, it has a pool with flowers floating in it and a piano bar. Check in was quick and our room was clean and on the 1st floor looking...
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We appreciate your feedback after your stay at our hotel. Indeed, thank you to choose the H10 Costa Adeje Palace to enjoy your holiday and we are very proud to know that we could meet your expectations, like this is being our main objective. Your comments represent the best reward for our daily efforts and therefore, I will pass your...
More
We stayed for 10 days at the end of October, my husband, children (8 & 16) and myself. Upon arrival we were happy to see that the hotel was in a more secluded, quiet part of Costa Adeje. All in all we really enjoyed our holyday although the following might give an only negative impression. Check-in was nice and easy...
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Dear guest,
Thank you very much for your commenter in Tripadvisor, we are very glad to know that you had mostly enjoyed your Holiday, because that is our main objective.
In our Restaurant we have around 467 table between the inside area and the terrace , unfortunately if we have a nice weather every guest want to have the dinner...
More
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