On paper, yes this hotel appears to tick all the boxes required for 5* status. In reality there are a number of areas, in my opinion, where it falls well below the standard I would expect of and have experienced in 5* hotels in numerous countries around the world. I agree on the whole with most of the positive and... More

This is a lovely hotel in a great location. The pool area is beautiful, really well maintained, and the water is quite warm which was great for our little girl, who was just learning to swim and wanted to be in the water all the time! We booked a suite, but were upgraded to a superior suite on arrival (always... More

Just returned from our second visit to this hotel (first visit April 2011) We returned this year because we were highly pleased with all aspects of the hotel first time. Pleased to say the hotel continues to provide the same high standard of quality and service. The highlights for us were quality food with extensive choice at breakfast and dinner.... More

After some initial issues with the safe malfunctioning on our arrival and again on the following day, I must say the hotel staff have gone out of their way to rectify this and made us most welcome. Service is excellent I have travelled to some of the finest hotels in the world and not had service of this standard. Housekeeping... More

* Hotel Generally - quite dated but nice... It is a place for older people generally, not really a hotel for families / younger people * Pool Area - lovely * Restaurants - buffet is ok, breakfast there are loads of options but its all pretty average, pool restaurant is average, la cupula is lovely and quite rightly on the... More

Since visiting Jardines de Nivaria in May 2012, we have found the hotel to be just as wonderful as it has been in the past. We always book direct with the hotel and as we have stayed there many times, we regard it as home from home. We returned to the hotel in May to find the same excellent food,... More

The hotel is everything the brochures lead you to expect. The staff,surroundings and service are first class. Nothing is too much effort for the staff to ensure you have every comfort you could need. 3 visits and we will definitely be going back again soon.

We had a late night arrival and couldn't have had better service, everything was ready for our check in on our arrival - we just sat drinking our complimentary drinks whilst the staff did all the rest. Room was good with a good size balcony which had both a table and chairs as well as sun loungers. Bathroom a good... More

Just returned from Jardines de Nivaria on the 4th June, after a real fabulous fortnight at this hotel.It isnt very often when checking in at reception that you asked " what frequency would you like your bed linen changed, every day or every 2/3 days." This was general of the standards at this hotel,it is spotless,the rooms,the pool,resturant,bars,the gardens,just the... More